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YOUR MISSION
Reports to : Head Warehouse Operations
Location: Luhari warehouse
Position Summary:
To lead and execute complete Warehouse Operations for North hub including daily operations, planning, implementing and monitoring our overall warehouse operations. The role works closely with 3PL operartor, PUMA - Planning, GTM, SalesOps teams and sourcing teams to develop and execute plans to improve productivity, quality and efficiency of warehouse operations .
PUMA is a fast paced multi-channel business (including Retail and Ecommerce) operating through multiple warehouses, and our products are sourced from multiple locations. This person would need to understand the dynamics of these businesses and lead the warehouse operations from Luhari. This role is based out of Luhari Warehouse in Haryana.
Key Objectives:
Leading the entire warehouse operations at Luhari, Haryana across all channels covering both B2B and D2C
Taking a lead role in the improving the set-up, design and running warehouses - managing day-to-day operational requirements of a high-growth business, project management and implementation. Adapt the warehouse and logistics process to the changes in business requirement keeping cost efficiencies in mind.
Designing and implementing KPI metrics to manage carrier management suppliers - whilst also getting involved in the contract negotiations and ongoing relationship management
Set-up and manage the relationships with 3rd party warehouses, e-commerce partners, retail stores and logistics companies.
Improving and automating data management and reporting as an endeavor to build efficiencies and drive continuous improvement within the guard rails of Cost, Quality, Reliability & Stakeholder Experience.
Working with key stakeholders across the business to help buy in and increase collaboration
Analyze and update capacity, inventory plans and logistics plan based on demand and output changes, and changes in planned customer service levels or changes in business requirement
Manage day-to-day customer relations & success. Usage of smart & new age technology to improve SLA & delivery timelines
Work with Global stakeholders to ensure that warehouse and logistics are managed as per global norms and streamline reporting based on key requirements
Deliver deliver our SCM Budget and ambitious growth plan and targets
KPIs and qualitative measures
Warehouse Cost as a percentage of sale as per Target
Logistics cost as a percentage of sale as per Target
Order to Invoice/Dispatch TAT
Dock to Stock TAT
Inventory Accuracy – Gross and Nett
Binning/Picking TAT
Reporting efficiency
Process Improvements
Organizational Relationships
Internal: Sales, Category, Operations, Finance, Planning and Sourcing, Auditor Teams, Global Supply Chain
External: Sales team, Key Customers, 3PL Agency, Logistics Partners, Suppliers, Auditors, Factories
YOUR TALENT
Eligibility Criteria and Functional Competencies Required:
A track record of leading logistics and warehousing teams. The candidate should have an in-depth understanding of logistic regulatory compliance
6-8 yrs of relevant experience
Excellent stakeholder management skills with the ability to lead and influence at all levels. An experience in B2C (E-commerce)/Retail Supply chain is a MUST
Strong understanding of ERP systems SAP and WMS systems like SAP R3, EWM, S4Hana, Increff will be added benefit
Experience managing large sites (2-3 Lac SFT) is a must and multiple sites will be an added advantage
A track record in improving relationships and performance with 3PLs /Carrier Management suppliers/Manpower agency
Strong commercial acumen with the…