At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
As a critical member of the Organizational Development (OD) team, the Manager, Learning Operations & LMS (Learning Management System) will wear two hats. As a Learning and Development professional with well-rounded experience, you will be tasked with the following:
Achievement of Pursuit’s growth plans requires the implementation and utilization of a learning management system (LMS) that allows us to deliver, manage, and track learning on a global, enterprise-wide scale. As your primary focus, you will own the building, customization, scaling and ongoing maintenance of our Learning Management System, Workday Learning.
In a secondary capacity and as bandwidth allows, you will directly support other members of the OD team with the creation of practical, relevant and memorable learning experiences. Specifically, you will own the development phase for assigned projects, creating engaging eLearning modules, videos, assessments, job aids, and other learning resources that enable effective achievement of learning objectives.
Lastly, as a small team, we often share workload. Along with your peers, you will play an important role in managing logistics for a variety of learning experiences.
The salary range for this Denver-based role is $104,000 to $117,000 per year, with the actual base determined by factors such as experience, qualifications, and internal equity. This role is eligible for a 10% short-term incentive (STI) bonus target. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) company matching plan, paid time off and holidays, and other wellbeing and employee discount programs.
LMS Operations and Content Management
Inventory current content, systems, records, and owners to ensure all critical components are successfully transitioned to the new LMS platform.
Create and maintain a training matrix for regulatory and compliance training.
Establish and execute a documented process for new learning requests, regulatory updates, content revisions and content retirement decisions.
Conduct impact review when content updates are made and work with key stakeholders to develop a plan to address.
Receive, load, configure and facilitate validation testing of learning content.
Define learner audience and create, activate, and maintain learning assignments, ensuring logic accommodates a complex seasonal workforce – ensure the right content is assigned to the right audience at the right time.
Build, test, deploy, and maintain program pathways for multi-step learning solutions.
Ensure prerequisites, sequencing, due dates, retraining requirements, and equivalency rules are factored in when creating learning pathways.
LMS Records and Reporting
Review and transfer prior completion records to reduce duplication of training.
Ensure accurate completion data to enable reliable, actionable reporting.
Develop a process for documenting external learning, certifications and practical qualifications.
Establish, implement and maintain reporting methodology.
Leverage the platform to produce and share key learning insights.
Provide platform solutions that enable content owners to measure learning outcomes.
LMS User Support and Stakeholder Management
Develop and execute launch communication plan.
Prepare and deliver communications related to system updates and impacts.
Create, deliver, and maintain learning…