Industry/Sector
Not Applicable
Specialism
Oracle
Management Level
Manager
Job Description & Summary
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As an Oracle CDP/Unity Manager, you will play a pivotal role in helping clients optimize operational efficiency through business application consulting. You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. Within our Digital Core Modernisation practice, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realization and customer satisfaction.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.
In this role at PwC Acceleration Center India, you will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organization.
Responsibilities
- Implementing and configuring Oracle lead management, sales automation, and marketing automation solutions to optimize client operations
- Analyzing client needs to develop tailored software solutions that enhance customer experience and satisfaction
- Providing training and support for seamless integration and utilization of Oracle applications
- Managing the entire customer journey from lead generation to revenue realization using Oracle's suite of tools
- Building meaningful client connections and fostering relationships to understand and anticipate client needs
- Navigating complex situations and using critical thinking to solve problems and generate new ideas
- Upholding professional and technical standards, including PwC's code of conduct and independence requirements
- Utilizing analytical thinking to interpret data and inform insights and recommendations
- Collaborating with teams to deliver quality and strategic objectives in business application consulting
- Embracing change and leveraging digital tooling to enhance client service delivery
What You Must Have
• Overall experience of 8–12 years, with strong hands-on and leadership experience in Oracle Unity Customer Data Platform (CDP) implementations.
• Experience leading at least 2–3 end-to-end Oracle Unity/CDP implementations.
• Good working experience with Oracle Eloqua Marketing Automation, particularly integrations between Unity, Eloqua, CRM, and other enterprise applications.
• Strong experience in solution architecture, technical design, data modelling, integrations, delivery management, stakeholder management, and team leadership.
• Ability to lead teams comprising developers, consultants, administrators, data engineers, and business stakeholders.
• Strong understanding of Customer Data Platforms, Customer…