Who we are:
As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.
Why This Role Exists
We are building a Product organization to bring clear ownership, prioritization, and outcome accountability to critical technology platforms that power our business.
Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent end-to-end ownership of outcomes , clear value identification , or transparent measurement of impact . Important work gets delivered, but it’s often difficult to answer fundamental questions:
Why is this the right work right now?
What outcomes are we driving?
How do we know it’s working?
The Product Lead role exists to close that gap.
This role is aligned to our Data Center Build and Operate value stream, with a focus on enabling the end-to-end lifecycle of data center delivery through technology, data, and integrated systems. The Product Lead will operate at the intersection of physical infrastructure and digital platforms, partnering with construction, engineering, and operations teams to translate complex build and commissioning workflows into scalable product capabilities. This includes supporting domains such as site development, construction lifecycle management, power and capacity planning, and commissioning readiness through well-defined systems, data models, and process automation. Experience working with infrastructure-adjacent platforms, integrating across systems, and driving clarity in highly complex, multi-system environments will be critical to success.
This role establishes a single accountable owner for the “what and why” across defined product areas — while remaining close enough to execution to ensure clarity, momentum, and learning. This is a senior individual contributor role with meaningful decision authority and hands-on responsibility across both strategy and delivery.
How We Think About Product Ownership
We view product ownership as a continuous spectrum , not a fixed state:
NOW : Capability-based ownership and platform stabilization
NEXT : Value-aligned recomposition and shared accountability
LATER : True end-to-end value streams with economic ownership
Importantly:
The work does not change.
Only how we frame ownership, outcomes, and success evolves.
Product Leads are expected to operate comfortably across this spectrum — protecting near-term execution while intentionally shaping longer-term outcome ownership.
What You’ll Own
Product Leads are anchored to one or more capability-aligned product areas , such as:
Core Transaction Platforms
Commercial Enablement
Enterprise Data & Intelligence
Developer & Platform Enablement
Trust, risk, and compliance
While each Product Lead is assigned to a specific area, the scope is intentionally designed to evolve from platform stewardship toward outcome and value-driven ownership over time.
Role Mandate
As a Product Lead, you are accountable for:
Defining what should be built and why
Making priority and scope tradeoffs within defined investment guardrails
Owning product outcomes , not just delivery
Ensuring clarity and continuity from strategy through execution
This role blends strategic thinking with hands-on product work . Product Leads are expected to move fluidly between defining outcomes, shaping work, and partnering with delivery teams to ensure intent is clearly understood and executed.
What You’ll Do
Product Vision, Strategy & Outcomes
Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy
Translate business objectives into clear product outcomes, hypotheses,…