Position: Account Manager, Dairy & Beverage (G2)Location: Vaudreuil, Quebec
Territory: Eastern CanadaStatus: Full-time, permanent (1). This role is open to replace an internal promotion.
Are you an outstanding sales professional with unique experience in the food industry? Do your colleagues and customers describe you as curious and results-driven? Are your strengths enhanced by exceptional business acumen, deep-rooted relationships, and a commitment to service excellence? If you are eager to put your experience in the Food and Nutrition ingredients industry to good use, our Dairy & Beverage business segment has a great opportunity for you!
We are looking for a high-performing Account Manager to join our team, focused on growing and maintaining our strategic B2B customer base within the Canadian food industry. You will act as the primary liaison between our organization and key customer partners, driving market share expansion, negotiating contracts, and ensuring a best-in-class customer experience.
Reporting to our Business Segment Manager – Dairy & Beverage the ideal candidate will bring a strong sales experience with a technical background, to maintain and develop an established territory. The role involves traveling regularly within the assigned territory and possibly other provinces and promoting Quadra's products and services. This includes the development and implementation of a team-based strategic sales plan based on a solid understanding of industry trends and customer needs.
At Quadra, we put people first so that together, we can reimagine the possibilities.
Founded over 50 years ago, Quadra is committed to their 650+ employees located in North America. We offer not only an engaging culture, a collaborative, family-oriented environment, but also a lot of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization. In addition to being certified as a Great Place to Work®, Quadra has been recognized as one of the Best Managed Companies for over 20 years!
Here are the main responsibilities of our Account Managers:
Account Management & Customer Relationships: Manage assigned customer accounts and build strong, trusted relationships with key customer contacts, ensuring consistent day-to-day account coverage and a high level of customer satisfaction.
Sales Development & Customer Retention: Support profitable growth within the Dairy & Beverage segment by identifying customer needs, pursuing new business opportunities, and strengthening relationships with existing accounts.
Opportunity Pipeline Management: Maintain a healthy sales pipeline by identifying new opportunities, progressing existing opportunities, and supporting the commercialization of wins within the assigned territory.
Sales & Margin Objectives: Work toward annual sales and margin objectives through effective account management, customer engagement, and identification of growth opportunities.
Customer Needs Assessment: Understand customers’ business needs, priorities, and challenges and recommend appropriate products and solutions from Quadra’s portfolio.
Product Sales & Promotion: Promote and sell Quadra’s high-quality product portfolio within targeted Dairy & Beverage markets through customer visits, joint calls, presentations, and participation in relevant industry events.
Technical Support & Problem Solving: Work with customers and internal technical resources to address standard to moderately complex technical or service-related challenges and identify opportunities for optimization.
Relationship Building: Develop and maintain strong relationships with day-to-day customer contacts, key decision-makers, suppliers, and internal stakeholders to support customer retention and account growth.
New Business Development: Proactively identify and pursue new customers and business opportunities through prospecting, networking,…