- Where
- Hong Kong, Hong Kong, Hong Kong
- Level
- Mid
Responsibilities
Support account handlers in contract implementation, onboarding, and client setup.
Provide sales administration support, including quotation preparation, system setup, and documentation management.
Coordinate client meetings, service reviews, and renewal discussions.
Handle client enquiries, service requests, and servicing issues.
Coordinate with internal stakeholders to ensure quality client service.
Prepare utilization reports and client documentation.
Manage contract renewal tracking and status updates.
Coordinate wellness programmes, health talks, vaccination programmes, and related events.
Support sales activities and provide general sales support.
Assist account handlers in coordinating client projects and initiatives.
Handle special assignments, ad hoc tasks, and provide backup support for teammates as required.
Requirements
Diploma or above
Minimum of 1 year relevant experience in healthcare or medical insurance company is preferred
Independent, customer-oriented & attention to details
Excellent command of written and verbal communications skills, especially Chinese & English
Teamplayer who is detail-minded and can work under pressure in a flexible environment
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