An exceptional opportunity has arisen for an experienced and highly capable residential operations professional to oversee a portfolio of luxury private residences for a prominent UHNW family.
We are looking for someone who combines strong estate management experience with a hands-on approach, excellent interpersonal skills and a genuinely positive, adaptable personality.
This is an exciting opportunity for an established Director of Residences or an accomplished Estate Manager who is ready to take the next step in their career.
The successful candidate will be confident managing complex residential operations while remaining approachable, personable and comfortable working closely with the Principal and wider household teams.
The Role
Working across an impressive portfolio of private residences, primarily located on the West Coast with additional properties across the United States, you will take responsibility for ensuring that each home is maintained, staffed and operating to an exceptional standard.
You will work alongside established House Managers and household teams, providing leadership, operational oversight and practical support wherever required.
Responsibilities will include:
Oversee the day-to-day operations of multiple luxury private residences, ensuring consistently high standards across the portfolio.
Work closely with House Managers and household staff, providing direction, support and leadership.
Coordinate property maintenance, preventative maintenance programs, repairs and improvements.
Manage external vendors, contractors and specialist service providers.
Oversee residential projects, renovations and capital improvements, liaising with relevant professionals.
Ensure residences are fully prepared for the Principal's arrival, including staffing, amenities and operational readiness.
Maintain oversight of household budgets, expenditure, purchasing and vendor contracts.
Establish and maintain effective systems, procedures and operational standards.
Support recruitment, onboarding and development of household personnel.
Remain flexible and responsive to changing priorities, travel schedules and household requirements.
Take a proactive, solutions-focused approach to resolving issues and improving the overall operation of the residences.
About You
We are particularly interested in meeting candidates who bring a combination of professional experience, emotional intelligence and an engaging, down-to-earth personality.
You will be highly competent and organized, but equally comfortable rolling up your sleeves, working alongside your team and adapting to the needs of a dynamic private household.
The ideal candidate will offer:
Proven experience as an Estate Manager, Director of Residences or in a comparable senior private service position.
Experience overseeing luxury residential properties, ideally across multiple locations.
Strong knowledge of property operations, maintenance, staffing and vendor management.
Confidence managing household teams while maintaining a collaborative and approachable leadership style.
Excellent organizational skills, sound judgment and the ability to anticipate requirements.
A naturally personable, energetic and positive approach.
The ability to build trusted relationships with Principals, staff and external partners.
A willingness to remain hands-on and involved in the practical aspects of residential operations.
Flexibility, discretion and the ability to thrive in a busy, evolving environment.
Strong technology skills and confidence using modern systems to manage operations efficiently.
Previous experience within a UHNW private household or family office environment is highly desirable.
The Right Fit
Beyond professional experience, personality and cultural fit will be particularly important.
We are seeking someone who is capable and confident without being overly formal or corporate. Someone who genuinely enjoys private service, takes pride in creating beautifully run homes and brings…