R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities
Role Summary
The Senior Application Packaging Engineer is responsible for the end-to-end enterprise application package lifecycle across Microsoft Intune and Microsoft Configuration Manager (SCCM/MECM) . The role covers request assessment, source validation, packaging and repackaging, automation, technical testing, UAT support, controlled release, version management, production troubleshooting, upgrade, rollback, and package retirement.
The engineer must combine strong hands-on skills in MSI, MST, MSIX, Win32 packaging, PowerShell, and PSAppDeployToolkit with disciplined enterprise release practices. The role supports modern Intune-first delivery while retaining SCCM/MECM capability for existing, imaging, and exception-based deployment workflows.
Key Responsibilities
• Manage packaging requests from intake through closure, validating the business owner, technical contact, application source, vendor, version, license needs, target users/devices, operating-system support, deployment channel, testing requirements, and UAT expectations.
• Analyze vendor MSI, EXE, MSIX, APPX, scripts, prerequisites, services, drivers, registry entries, files, shortcuts, scheduled tasks, certificates, runtimes, user context, and application dependencies.
• Create, repackage, customize, and troubleshoot MSI packages, MST transforms, MSIX/APPX packages, and Intune Win32 packages in accordance with enterprise packaging standards.
• Develop standardized install, uninstall, upgrade, repair, detection, and remediation logic using PowerShell and PSAppDeployToolkit or an approved equivalent framework.
• Create and maintain applications in Microsoft Intune , including metadata, publisher and version details, install/uninstall commands, requirement rules, detection rules, dependencies, return codes, assignments, supersedence, and Company Portal availability.
• Create and maintain applications and packages in SCCM/MECM , including deployment types, detection methods, requirements, global conditions, dependencies, collections, content distribution, Software Center publishing, and deployment monitoring.
• Migrate suitable SCCM applications to Intune by validating current source content and commands, creating the .intunewin package, rebuilding detection and requirement logic, and confirming deployment behavior before transition.
• Support applications used in Autopilot and imaging workflows, including base/day-0 applications, post-login provisioning, task-sequence dependencies, and application readiness across supported Windows builds.
• Perform packaging and quality testing in clean virtual machines and managed test devices across SYSTEM and user contexts, including install, uninstall, upgrade, repair, rollback, reboot, application launch, file association, and dependency scenarios.
• Prepare test evidence, release notes, known issues, support information, and rollback instructions; coordinate UAT and resolve defects before production release.
• Release applications through controlled pilot and deployment rings, follow change-management requirements, monitor deployment results, and validate production readiness before broad assignment.
• Troubleshoot failures using verbose MSI logs, Intune Management Extension logs, SCCM client logs, Windows Event Viewer, ProcMon, registry/file analysis, and endpoint telemetry.
• Improve…