Overview
Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.
About the Role
The HR Advisor, North America is a key member of the People team, responsible for delivering efficient, compliant, and employee-centered HR operations across the U.S. and Canada. This role manages core employee lifecycle processes, maintains accurate HR data and documentation, supports managers and employees with day-to-day HR operations needs, and helps improve systems, workflows, and policies that enable scale.
This is an execution-focused, mid-level role ideal for someone who thrives in a fast-paced environment, has strong attention to detail, and enjoys balancing day-to-day operational support with continuous process improvement. The role partners closely with Talent Acquisition, Payroll, Finance, Legal, IT, and business leaders to ensure a seamless employee experience and consistent HR operations delivery. This role does not own compensation or total rewards strategy, design, or administration. This role reports to Senior Director, People & Talent.
What does a great HR Advisor do?
Employee Lifecycle Operations
Manage and execute core HR operations across the employee lifecycle, including onboarding, offboarding, employee changes, job/manager/location changes, and employment documentation.
Prepare and process employment-related documents such as offer-related paperwork, employment agreements, amendments, letters, and separation documentation in a timely and accurate manner.
Ensure employee files, records, and HR systems are accurate, complete, and maintained in accordance with internal controls, audit requirements, and applicable privacy and employment regulations.
Partner with Talent Acquisition and hiring managers to deliver a smooth and consistent onboarding experience for new hires across the U.S. and Canada.
Coordinate offboarding activities across relevant stakeholders to ensure timely, compliant, and employee-friendly separations.
HR Systems, Data & Reporting
Maintain employee data within HR systems and related trackers, ensuring data integrity, process consistency, and reporting accuracy.
Support recurring and ad hoc people reporting, including headcount, turnover, onboarding metrics, organizational changes, and other workforce data.
Identify trends, gaps, and operational risks in HR data or processes and escalate or address them proactively.
Support HR systems enhancements, process documentation, workflow improvements, and operational automation opportunities where appropriate.
Employee & Manager Support
Serve as a primary point of contact for employees and managers on day-to-day HR operations questions, policies, and process guidance.
Provide support on routine employee relations and people matters such as probationary periods, attendance/leave tracking, documentation, and performance process administration, escalating more complex or sensitive issues appropriately.
Help ensure employees and managers have a positive experience navigating People processes through timely communication, follow-through, and strong customer service.
Compliance, Policies & Governance
Help ensure HR practices and documentation are compliant with applicable federal, state/provincial, and local employment requirements across the U.S. and Canada.
Support implementation, localization, communication, and administration of HR policies, SOPs, and operational procedures.
Maintain confidentiality and exercise sound judgment in handling sensitive employee information.
Support internal audits, documentation requests, and People governance processes.
Cross-Functional Collaboration & Process Improvement
Partner closely with Payroll, Finance, Legal, IT, Talent Acquisition, and…