Job Description:
Business Overview
Rakuten Group offers over 70 services globally across diverse sectors, including internet services like e-commerce, travel, and digital content; fintech services such as credit cards, banking, securities, electronic money, and smartphone payment apps; mobile services including telecommunications; and professional sports.
By organically connecting these services through a membership base centered on Rakuten members, we have built a unique "Rakuten Ecosystem" that is unparalleled.
*Rakuten by the Numbers
https://corp.rakuten.co.jp/careers/services/
Department Overview
Rakuten Travel aims to be the world’s No. 1 Online Travel Agency (OTA), providing a diverse range of services that enrich people's lives through travel.
As one of the largest travel booking platforms in Japan, we provide our users with a vast array of choices to find their ideal trip, while offering our partners solutions that maximize their reach and streamline business operations.
We are proud to be at the forefront of digital transformation in the travel industry.
Our Fraud Prevention department plays a vital role in building a safe and secure foundation that supports this growth.
To leap forward as a world-class platform, we leverage data analytics and AI technologies to build robust systems that proactively prevent fraudulent and inappropriate activities.
By maintaining a healthy and trustworthy marketplace, we are dedicated to sustaining the long-term business growth of Rakuten Travel.
Rakuten Travel: https://travel.rakuten.co.jp/
Position:
Why We Hire
As Rakuten Travel strives to become the world’s No. 1 Online Travel Agency (OTA), the methods of fraudulent and inappropriate activities are becoming increasingly complex and sophisticated.
Our mission is to analyze and mitigate risks on our massive platform, ensuring a "world-class foundation of trust" where both users and partners can conduct transactions with complete peace of mind.
We are currently in a critical phase of evolving our traditional operational framework by driving the "advancement and automation of detection" through the power of big data and AI. We are looking for a Project Leader who will go beyond mere monitoring to lead the core of Rakuten Travel’s "trust" through strategic rule design and systemic innovation.
As we aim to become the world’s No. 1, we are seeking individuals who can leverage their expertise in data analysis and risk management to tackle unprecedented challenges. Join us in building a "safer future" where travelers around the world can enjoy their journeys with absolute confidence.
・Business and Organizational Phase
As Rakuten Travel aims to become the world’s No. 1 OTA, we are in a transformative phase of elevating our fraud prevention systems to a "world-class" standard. You will not only protect our existing operations but also have the opportunity to architect new systems from scratch, incorporating cutting-edge technologies like anomaly detection to drive the "advancement and automation of detection." It is a dynamic phase where you can play a central role in rebuilding the foundation of our organization.
・Autonomy and Organizational Culture
As a Project Leader, you will have the autonomy to drive the organization through your own strategies, engaging with business units and development teams. Your analyses and proposals will directly influence the service quality and trustworthiness of Rakuten Travel. You will work in an environment where you can feel the business growth firsthand and make a significant, tangible impact.
・Career Growth and Professional Development
Beyond the rare experience of managing risks at one of the world’s largest OTAs, you will gain advanced data analysis skills and the ability to manage large-scale projects. Looking ahead, you will be able to pursue a wide range of career paths, whether as a specialist in risk management, a business manager, or a leader in global security strategy.
・Competitive Edge…