Job Description Summary
Using specialized communications knowledge, experience and judgment, the communications manager independently leads and supports complex, enterprise-level communications initiatives with significant scope and impact. The manager serves as a connector across communications functions and stakeholder groups, translating business priorities into coordinated strategies, aligning messages and activities, and identifying dependencies, gaps, risks and opportunities. The role requires originality, initiative and the ability to provide strategic counsel and maintain momentum across multiple priorities, including major firm initiatives, corporate development integration, and issue and crisis communications.
Job Description
Essential duties and responsibilities
Serves as cross-functional communications liaison, identifying dependencies, gaps, risks and opportunities across communications disciplines
Partners with communications leadership to ensure content and message coordination across internal and external audiences
Maintains active involvement across internal and public communications team to remain current on workflows, content needs and operating practices, strengthen cross-functional coordination, and provide flexible support during periods of increased demand, shifting priorities or temporary capacity constraints
Leads or supports communications workstreams for enterprise initiatives, corporate development integrations and issue and crisis management
Translates business objectives into integrated communications strategies, plans and messages for key stakeholder audiences
Independently advances multiple complex initiatives by establishing direction, coordinating stakeholders, resolving dependencies and maintaining momentum
Monitors communications effectiveness and stakeholder response, using available insights to recommend adjustments.
Performs other duties as assigned
Knowledge of
Advanced communications procedures and technologies
Internal and external communications strategies and channels
Financial services industry practices, issues and regulatory environment
Enterprise communications planning, message development and stakeholder engagement
Skill in
Strategic communications planning, message development and execution
Leading complex, cross-functional initiatives and stakeholder coordination
Applying sound judgment to resolve issues and advance work independently
Managing multiple priorities in a fast-paced, changing environment
Using data and insights to inform communications decisions
Software applications, including Microsoft Word, Excel, Outlook and PowerPoint sufficient to create documents, spreadsheets, emails and substantial presentations
Ability to
Apply experience and sound judgment to solve problems, overcome objections and develop innovative solutions
Work independently and respond effectively to ambiguity, changing priorities and deadline pressure
Establish and maintain effective working relationships at all organizational levels
Cultivate and manage relationships with internal and external stakeholders
Collaborate effectively with senior management, risk management functions and business partners
Lead complex initiatives, manage competing priorities and maintain momentum across multiple workstreams
Set clear objectives aligned with department and corporate strategy
Anticipate communications needs and identify stakeholder priorities, preferences and dependencies
Remain current on issues and regulations affecting the firm and financial services industry
Represent Marketing and the firm effectively at internal and external events
Communicate clearly and effectively, both orally and in writing, with individuals at all organizational levels
Education
Bachelor’s - Completed: Communications, Bachelor’s - Completed: Marketing, Bachelor’s - Completed: Public Relations
Work Experience
General Experience - 3 to 6 years
Certifications
Travel
Less than 25%
Workstyle
Hybrid
The total compensation for this…