Job Description
What is the opportunity?
Are you a curious and adaptable student, eager to learn new skills, work with diverse teams, and take on challenges in a dynamic environment? Join Personal & Commercial Operations (PCO) and be part of the national team that enables operations across RBC in Canada. Our student placements offer hands-on experience and meaningful work while contributing to initiatives that improve efficiency, strengthen controls, and enhance the client experience.
The National Office Technical stream provides hands-on experience with the systems, data, analytics, and automation capabilities that support operations across PCO. Students will work on technical initiatives such as building automations, developing data pipelines, supporting critical applications, creating dashboards, and contributing to analytics and digital process improvements. This placement develops technical, analytical, and problem-solving skills while enabling technology-driven solutions within operational teams.
Potential Placements:
Software Development & Automation enables operational efficiency by designing and delivering technology solutions, applications, and automated workflows that support core banking processes.
Data Engineering & Data Products builds and maintains the operational data foundation by ingesting, transforming, and structuring data into scalable and reusable assets for analytics and reporting.
Business Intelligence & Reporting delivers enterprise reporting, dashboards, and insights that enable measurement, performance monitoring, and data-driven decision-making across PCO.
Application Support & Technology Enablement ensures the stability, availability, and enhancement of business-critical applications that support day-to-day operational activities.
Operational Resilience & Systems Monitoring strengthens the resilience of critical applications and processes by monitoring operational dependencies and assessing the bank's ability to withstand and recover from disruptions.
Fraud Data Science & Analytics advances fraud prevention and credit risk management by leveraging data, modeling, and analytical insights to detect emerging patterns and threats.
Workforce Management Analytics supports performance and capacity planning by enabling forecasting, modeling, and workforce optimization across contact centres and operational teams.
Control Monitoring & Data Testing evaluates the effectiveness of operational controls by using data-driven testing, automated monitoring, and analytical routines aligned with risk and compliance standards.
What will you do?
Depending on your placement, you may:
Build or enhance automation scripts, data pipelines, dashboards, or applications supporting operational teams.
Analyze large datasets and translate findings into insights for decision-making, reporting, or performance monitoring.
Support the testing, documentation, and improvement of technical solutions, data assets, or business-critical applications.
Troubleshoot issues, identify root causes, and assist with enhancements aligned to system stability, resiliency, and control effectiveness.
Collaborate with technology and business partners to deliver data-driven, scalable, and efficient solutions.
Contribute to process digitization, analytics routines, control monitoring, or model development depending on your assigned team.
What do you need to succeed?
Must-have:
Currently enrolled in a post-secondary (university/college) program in Computer Science, Engineering, Mathematics, Data Science, Information Technology, or another related technical discipline.
Strong analytical, problem-solving, and communication skills.
Experience with Excel and at least one programming or query language (e.g., SQL, Python, Java, NET, VBA).
Ability to learn new systems and processes quickly with strong attention to detail.
Ability to work effectively in an on-site, team-oriented environment with occasional remote work as required.
Available to work a 7.5-hour day,…