Job Title: Account Director – Health Public Affairs Location: London, United Kingdom (Hybrid) Contract Type: Permanent About Our Client Our client is a multi-award-winning specialist consultancy working at the intersection of health policy, public affairs and strategic communications.
From pharmaceuticals and medical technology through to diagnostics, digital health, social care and charities, they help organisations navigate complex healthcare systems and turn innovation into real-world impact for patients.
Operating within the UK health and care landscape, our client’s team combines deep expertise in health policy, stakeholder engagement and reputation management to shape policy, build trust and accelerate the adoption of new medicines, technologies and services.
They are committed to making communications a force for good, with a strong focus on outcomes for patients, communities and the wider health and care system.
About the Role This Account Director position offers the opportunity to work at the centre of health policy and NHS reform, advising organisations across pharmaceuticals, medtech, diagnostics and digital health.
You will act as a trusted adviser to senior clients, helping them navigate government, Parliament and NHS structures, and move from strategic ambition to practical delivery.
Alongside leading high-profile client programmes, you will help shape the growth of our client’s healthcare practice – contributing to business development, mentoring colleagues and strengthening the consultancy’s reputation for getting health innovation adopted and scaled within the NHS.
Key Responsibilities • Lead integrated public affairs and communications programmes that help clients influence health policy, build stakeholder confidence and accelerate NHS adoption.
• Act as a strategic adviser to senior client stakeholders, identifying barriers to progress and developing practical, insight-driven solutions.
• Understand clients’ commercial, policy and organisational objectives, ensuring all activity delivers clear, measurable impact.
• Build and maintain trusted long-term client relationships, grounded in collaboration, expertise and consistent results.
• Oversee delivery standards across accounts, balancing quality, profitability and team wellbeing.
• Support, coach and mentor colleagues to deliver consistently high-quality client work and develop their consulting skills.
Research, Strategy & Insight • Monitor and interpret developments across Government, Parliament, NHS England, Integrated Care Boards and the wider health system.
• Translate complex policy changes and NHS reforms into clear strategic advice and actionable recommendations for clients.
• Develop compelling narratives that position medicines, technologies and services within current NHS priorities and health policy debates.
• Produce high-quality policy briefings, thought leadership content, consultation responses and stakeholder engagement strategies.
• Ensure all written outputs demonstrate clarity, strategic thinking and tangible value for clients.
Project & Campaign Management • Lead integrated communications and public affairs campaigns from strategy development through to implementation.
• Manage programmes that influence policy, engage key stakeholders and deliver measurable outcomes, not just activity.
• Coordinate multidisciplinary teams spanning public affairs, communications and digital, ensuring joined-up delivery.
• Keep projects on track against agreed timelines, budgets and objectives, with a strong focus on effectiveness and impact.
• Evaluate success using robust criteria that focus on real-world change for clients and patients.
Business Development & Sector Engagement • Identify opportunities to support organisations in overcoming healthcare policy and NHS adoption challenges.
• Develop persuasive proposals and pitch materials centred on helping clients get health innovation moving through the system.
• Contribute to proactive business…