Summary
Fundamentally responsible for the overall property management duties for the assigned portfolio of Realterm logistics and on-airport properties within the West Region.
General Responsibilities
Property Operations
Ensure properties are maintained in good operational condition
Responsible for completing and recording property inspections required by contractual and risk management obligations.
Work with site management team to ensure systems are properly maintained and tenant’s needs are addressed in a timely manner
Oversee property related service contracts and building staff (landscaping, janitorial, site management)
Responsible for assuring that capital projects are completed on time and within budget in cooperation with the facilities team, construction group and/or third parties
Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services
Responsible for assessing, developing and implementing short term, intermediate and long-term strategies which enhance value
Responsible for ensuring that property specific compliance requirements are completed including requirements of ground lessors, third party lenders and bondholders, as well as any other investor requirements
Participate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions / dispositions among other recurring and non-recurring events
Where required, oversee property related aircraft parking apron services, including ramp management and fuel distribution services
Tenant & Customer Relations
Establish positive relationships with internal and external customers
Act as primary point of contact for tenants, providing effective Lease administration guidance
Provide new tenant orientation with focus on tenant v. landlord lease obligation
Establish appropriate communication within tenant organizations and within Realterm to address administrative, leasing, sustainability and financial matters
Manage tenant interface platform for assigned properties
Participate in Tenant Satisfaction Assessment process and subsequent action planning
Financial Reporting
Review and approval of vendor invoices
Monitor and manage AR/AP for the assigned properties
Ensure utilities are billed back to the tenants as required
Review and prepare property reports, variance analyses and operating and capital budgets for assigned portfolio
Work with senior management to reforecast R&M and capital expenses as necessary for assigned properties
Review annual property expense estimates and reconciliation process for assigned properties
Leasing and Marketing
Interface with Leasing and Development during lease negotiations, property expense analysis and operational implications
Keep involved with community affairs and business conditions that impact properties
Assist with property tours when requested
Monitor and maintain vacant spaces for “show ready” condition
Participate in airport and industrial real estate associations and events where required and/or beneficial to nurture business relationships or networking prospects or to engage in educational opportunities
Risk Management
Ensure tenant and emergency contact lists are current for assigned properties
Implement emergency response plan at assigned properties
Identify and address any FLS issues
Ensure all environmental permits and inspections are up to date for assigned properties
Administrative
Ensure documents are properly maintained on the Shared Drive
Competitively bid contracts for property service
Complete tenant move-in and move-out process and documentation
Input and follow up on work orders entered into Facilities Manager
Assist with collection, recording and reporting of utility benchmarking
Ensure vendor compliance with insurance requirements
Perform special ad hoc projects and assignments
Competencies
Accountability & Availability
Character, Trust, Integrity
Planning, Decision-Making &…