Operations Manager
Location: Washington, D.C.
Reports to: Chief Operating Officer
Status: Full-time, individual contributor role
Compensation: $72,000–$100,000, depending on experience and other factors, plus competitive benefits
About Recoding America : Recoding America is a small, non-profit organization. We envision an American government that reliably delivers outcomes in a fast-changing world. We are building a cross-ideological movement to create a more effective operating model for government.
The Opportunity: Keep a Small, Fast-Moving Organization Running Well
Recoding America is looking for an Operations Manager to be the person who makes the organization work day to day: providing executive and scheduling support to our CEO and leadership team, managing many components of our grantmaking operations, planning and executing convenings and events, running our D.C. office, and serving as the primary administrator for the software and tools we use every day.
We are a small team doing ambitious work with state and federal governments and a growing coalition of partners. That work depends on a lot of practical things going right: that grants move efficiently from approval through execution and closeout; that we have the software and tools needed to do our work; that events and convenings are well organized; that internal communication is clear; that scheduling is done efficiently so that time is well spent.
The right person takes satisfaction in keeping complex processes moving, a well-run event, a clean inbox, a calendar that holds, and a team that never has to wonder whether the logistics are handled. You will work closely with the COO and have ownership of your areas, with room to improve how we do things as the organization grows.
This role offers a fantastic opportunity for someone to learn about all aspects of non-profit operations. It could offer growth paths towards a Chief of Staff-type role or a Senior Operations Leader.
What You'll Do
This role is dynamic and the weight of activities may shift over time.
Executive Partner and Support
Partner with the CEO and leadership team to manage calendars, providing scheduling and administrative support to the leadership team as needed: helping ensure that important topics receive the focus and attention needed
Use AI to make scheduling and administrative work as easy as possible, freeing you up to focus on the bigger picture judgment calls and decisions
Prepare briefing materials and updates to ensure that leadership team members enter new contexts prepared
Serve as an extension and confidante to the CEO and leadership team
Serve as the CEO's day-to-day coordination point: triaging inbound requests, drafting correspondence, and making sure commitments made in meetings are tracked and closed
Grantmaking Operations
Oversee the operational aspects of our entire grantmaking portfolio, including partnering with our programmatic teams, Head of Finance, accountants, and external partners to ensure that grants move smoothly from ideation to execution to close out
Maintain our system of record (AirTable) so that we know the current status of all contracting processes
Spot and proactively address issues before they become bottlenecks or blockers, ensuring that we are moving contracts forward swiftly and being responsive to grantees and internal stakeholders
Develop and improve our internal grantmaking operations processes and systems, helping us make these processes more efficient and effective over time
Systems Administration
Serve as the primary administrator for the software we run on day to day (Google Workspace, Slack, Airtable, Zoom, and other SaaS tools): managing accounts, permissions, and settings
Provision and deprovision licenses and accounts as part of onboarding and offboarding, and keep a current inventory of tools, licenses, and renewal dates
Handle IT and equipment logistics for staff, including device ordering and setup
Keep our tools documented and usable: maintain…