Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.
Why Join Relay?
A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.
High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.
Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.
World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.
The Relay Culture: We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.
Now, here’s what we’re building, and where you come in.
About the Role
Relay is hiring a Senior Cybersecurity Analyst to serve as the technical backbone of our security operations. Reporting to the Sr. Manager of IT & Security and working closely with the SVP of IT & Security, you will be the owner and subject matter expert for our core security platform — Palo Alto Cortex XDR and the day-to-day manager of our relationship with Palo Alto Unit 42, and various outside cybersecurity partners.
This role is equal parts technical depth and organizational trust. You'll be the person every department at Relay works with when a security finding lands on their desk — which means your ability to communicate clearly, build relationships, and set the right tone matters as much as your ability to hunt threats, build tools and manage the tools. You'll need to be firm on what security requires while remaining a partner people genuinely want to work with. If you can hold that line with empathy and credibility, you'll thrive here. We especially value candidates who bring an offensive security mindset — the ability to think like an attacker in order to build stronger defenses, anticipate attack vectors, and design systems that are genuinely difficult to compromise.
About the Team
You'll join a small, high-leverage IT & Security team responsible for protecting a fast-growing, cloud-first company. We manage a broad technology stack — from identity and device management to SaaS administration and enterprise automation — and we operate as true partners to the business, not just a support function. We move fast, build thoughtfully, and take pride in running a tight, well-integrated environment. We deliberately run a lean internal team amplified by strategic partners and AI-driven tooling, so every member owns real scope, works directly with senior leadership, and sees the impact of their work across the entire organization.
Responsibilities
Lead the Security team in delivering world-class security services to our customers.
Own and administer the Palo Alto Cortex XDR environment end-to-end as its subject matter expert — configuration, detection tuning, policy management, agent coverage, upgrades, threat hunting (XQL), and incident investigation and response.
Manage Relay's daily operational relationship with Palo Alto Unit 42, our SOC — coordinate escalations, joint threat hunting, drive incident handoffs and follow-through, review deliverables, and hold the partnership accountable to our expectations.
Serve as the Cyber subject matter expert for Check Point Harmony, Google Workspace Security, Okta and JumpCloud.
Act as the primary security liaison to every department at Relay — communicate findings, negotiate remediation…