Do you love journal publishing and technology? Are you independent, fluent in Arabic and English, resourceful, and curious about how AI is changing scholarly publishing? If so, the Consultant I role may be a great fit for you
About the Role
The Consultant I is an entry-level position for someone who wants to learn and grow in the field of scholarly publishing. You will help universities and institutions launch, run, and grow journals and repositories on Digital Commons, Elsevier's hosted repository platform. Faculty, researchers, healthcare practitioners, and students use it to publish, manage, and showcase their work, with detailed analytics on its impact. Learn more at https://www.elsevier.com/products/digital-commons .
Academic publishing is changing quickly. Research integrity questions are multiplying, AI-generated content and AI detection tools have no settled playbook, and journals expect fast, responsive service. Our team works through these questions in real time, and we want people who are excited to help figure them out.
This is a remote-first role on a global team spread across Cairo, Amsterdam, Singapore, and the US, working largely asynchronously. Success depends on independent judgment, clear communication, and follow-through. You will not be doing it alone: you will have a manager, a team that answers questions, and a structured start.
Purpose of the Role
Our Consulting Services department supports hundreds of academic institutions through the initial onboarding of Digital Commons and provides ongoing support and training so customers get the most from our products and services. For the Consultant I, this includes a specialization in the setup, launch, and support of academic journals and adjacent scholarship. Based in or near Cairo, you will provide support during local business hours in both fluent Arabic and English.
Your Responsibilities
Onboard. Welcome new clients aboard and guide them in building Digital Commons repositories and journals to their specifications.
Advise. Be the trusted point of contact for editors, faculty, and librarians. Guide them in publishing best practices and editorial workflows (including Editorial Manager), and troubleshoot unusual problems.
Partner. Give timely, well-informed advice on issues affecting scholarly publishing, such as indexing, research integrity, and AI policy, working closely with a Strategic Advisor on the more complex questions.
Train. Train clients, usually remotely, to use and customize our templated systems, with patience and clarity for non-technical audiences.
Work smarter. Use AI tools thoughtfully to speed up routine work such as drafting, quality checks, and documentation, and apply your own judgment to verify the results before anything reaches a client. Share what works with the team.
Contribute. Provide general assistance to the team as needed, including filing feature requests, product testing, HTML/PDF editing, uploading content, and giving feedback that helps us streamline and expand our services.
What You Can Expect
Ride-alongs with experienced consultants, hands-on practice sites, and live exposure to client work before you carry your own portfolio.
A graduated client load, regular 1:1s with your manager, and a team culture that welcomes questions and early flags when something is not working.
Broad exposure to editorial workflows, typesetting, indexing, research integrity, and platform operations.
A team that experiments openly with AI and shares results, so you can build practical skills on real work.
Required Qualities and Capabilities
Fluent English and Arabic. Nuanced written, verbal, and aural comprehension a must.
Curiosity and openness about AI tools: willingness to experiment, check outputs critically, and share what you learn. No prior AI experience required.
Independence and self-management in a remote, cross-time-zone environment, including clear communication about workload.
High attention to quality and detail, and good judgment…