We are looking for a practical Service Team Leader to guide and support a team of pest technicians across Christchurch & the Upper SI region.
This is a role focused on execution, people support, and service quality . It is well-suited for an early to mid-career leader who thrives on direct operational involvement. If you have transitioned into leadership over the last few years, this position offers an ideal, supportive environment to refine your operational capabilities and expand your people management expertise.
If you enjoy leading from the front, building team capability, and being part of a fast-moving service operation, this could be a great next step.
What You’ll Be Doing
Leading a team of ~10 field technicians, providing day-to-day guidance and support
Coaching and developing team members to improve performance and confidence
Monitoring service quality and stepping in to resolve issues when needed
Working closely with customers to ensure consistent, reliable service delivery
Supporting scheduling, resource planning, and operational coordination
Ensuring health & safety standards are followed across all sites
Assisting with reporting and contributing to ongoing service improvements
Occasional travel to the Nelson and Marlborough regions may also be required (company vehicle provided)
What We’re Looking For
Around 2-4 years’ experience in a team leader or supervisor role (service or operations environment preferred)
Someone who enjoys being hands-on and close to the team, rather than purely strategic
Strong communication skills and a practical, solutions-focused mindset
Confidence in handling day-to-day people matters and customer interactions
Good organisation and time management skills in a fast-paced environment
A genuine interest in developing people and building team culture
Full Class 1 NZ driver’s licence with a clean record
Why Join Us?
Solid, stable role with a manageable team size
Opportunity to grow your leadership capability with support
Varied, fast-paced work where no two days are the same
Be part of a team that values practical leadership and teamwork
Candidates must hold permanent full working rights in New Zealand. Preferred applicants will undergo standard pre-employment checks, including medical assessments, reference checks, and criminal history verification, adhering to Rentokil Initial standards.
About us:
Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 63,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.
We hold strong to our values of Relationships, Teamwork, Service and Responsibility. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.