Function
Digital Platforms / Technology
Employment Type
Full-time
Experience
6+ years of hands-on Yardi Voyager development and application support
Role Focus
Technical leadership, team management, Stakeholder delivery and platform
improvement
Position Summary
We are seeking an experienced Yardi Technical Lead Analyst to lead development and application support for a long-term programme. This role combines hands-on Yardi Voyager expertise with technical leadership, team coordination, Stakeholder engagement and continuous platform improvement.
The successful candidate will set technical direction, manage delivery priorities and serve as a key Stakeholder-facing contact. The role requires strong active listening, clear communication and the ability to translate business requirements into stable, scalable and supportable solutions.
Key Responsibilities
· Lead the design, development and maintenance of reports using SQL Server Reporting Services (SSRS) and Yardi Standard Reports (YSR).
· Lead Yardi Voyager customization’s, screen development, configuration, workflows, interfaces and integrations using Yardi APIs and web services.
· Develop and review SQL scripts for data migration, validation, reconciliation, troubleshooting and controlled data correction.
· Translate approved business requirements into practical technical solutions and formal Technical Specification Documents.
· Oversee incidents, service requests, defects and development tickets from triage through resolution.
· Lead root-cause analysis and implement sustainable corrective and preventive actions.
· Coordinate development, testing, deployment, defect resolution and post-release support.
· Ensure compliance with coding, documentation, testing, change-control and release standards.
· Identify opportunities to improve platform reliability, performance, automation and support processes.
Team and Stakeholder Management
· Allocate and monitor work based on business priorities, team capabilities and delivery commitments.
· Provide technical guidance, solution reviews, mentoring and hands-on support to development and support teams.
· Oversee ticket queues, delivery progress, quality, risks and dependencies, taking timely corrective action.
· Coordinate with CSD, business analysis, testing and platform teams to ensure effective triage and end-to-end delivery.
· Serve as the key technical contact for Yardi development and application support, leading requirement walkthroughs, solution reviews and status meetings.
· Actively listen to Stakeholder needs, clarify requirements and acceptance criteria, and communicate technical options, risks and resolution plans in clear business language.
· Manage Stakeholder expectations through timely updates, transparent communication and consistent delivery.
· Support Stakeholder acceptance, production deployment and post-release activities, escalating delivery, capacity or technical risks through appropriate governance channels.
Delivery Process
· Review the Business Requirements Document (BRD), scope and internal effort estimate.
· Align stakeholders on assumptions, dependencies, technical approach and delivery effort.
· Prepare or review the Technical Specification Document and obtain approval before development.
· Oversee development, code review, unit testing and deployment to the test environment.
· Coordinate validation, defect resolution and business acceptance.
· Oversee production deployment through approved change-control and release processes.
Required Qualifications and Experience
· Six or more years of hands-on Yardi Voyager development and application support experience.
· Strong Microsoft SQL Server expertise, including complex scripting and troubleshooting.
· Strong experience developing and reviewing SSRS and YSR reports.
· Experience with Yardi Voyager…