Description
Admin Assistant - Staffing, Intake & Client Care
Location: Fully Remote – South Africa
Working Hours: 9:00 AM – 5:00 PM EST
Schedule: Monday–Friday | No weekend work
Holidays: U.S. Holidays
Salary : R 15,100–16,800
Requirements
About Able Minds ABA
Able Minds ABA is a growing healthcare organisation providing Applied Behavior Analysis (ABA) therapy and support services for children with autism and their families .
The team is looking for a warm, organised, and proactive Administrative Assistant to join their growing remote team. This person will initially support both the Staffing/Recruiting team and the Intake/Client Care team , while also assisting with general administrative and clerical responsibilities.
As the organisation grows, there may be an opportunity for the role to develop into a more specialised position within either Staffing/Recruiting or Intake/Client Care.
About the Role
This is a varied role that combines administration, coordination, communication, and people-facing responsibilities .
You will work with both internal staff and families, so the ability to communicate clearly, stay organised, and create a friendly and positive experience is extremely important.
We are looking for someone who doesn't simply wait to be told what to do — someone who notices what needs attention, takes ownership, and is happy to jump in wherever support is needed.
Benefits
Key Responsibilities
Staffing & Recruiting Support
Provide administrative support to the Staffing/Recruiting team.
Assist with candidate coordination, communication, scheduling, and follow-ups.
Help maintain accurate candidate information and records.
Assist with recruitment-related documentation and administrative processes.
Intake & Client Care Support
Provide administrative support to the Intake/Client Care team.
Assist with coordinating information and follow-ups with families.
Communicate professionally and warmly with families and internal staff.
Help ensure information is accurately recorded and followed up on.
General Administration
Assist with day-to-day clerical and administrative tasks.
Maintain accurate records, spreadsheets, and documentation.
Assist with scheduling and coordinating appointments or meetings.
Manage follow-ups and ensure outstanding tasks are completed.
Support different members of the team as required.
Take on ad-hoc administrative tasks and projects.
Requirements
Previous healthcare experience is required .
ABA experience is not necessary and training can be provided.
Excellent spoken and written English.
Clear and professional communication that is easy for U.S.-based families and staff to understand.
Strong organisational skills and attention to detail.
Good communication and interpersonal skills.
Comfortable handling both administrative and people-facing responsibilities.
Strong computer literacy and comfortable learning new systems.
Able to manage multiple priorities and follow through on tasks.
Reliable, consistent, and able to work independently in a remote environment.
A team-oriented attitude and willingness to support colleagues.
Personality & Culture Fit
Personality is extremely important for this role.
Able Minds ABA has a close-knit and collaborative team and is looking for someone who will contribute positively to that environment.
The ideal person is:
Warm and friendly – someone people naturally feel comfortable speaking with.
Kind and empathetic – particularly when communicating with families.
Easy to talk to and approachable.
Proactive – notices what needs to be done without always waiting for instructions.
Reliable – follows through and can be trusted to get things done.
Team-oriented – enjoys supporting colleagues and working collaboratively.
Adaptable – comfortable switching between administrative and people-facing tasks.
Long-term focused – looking to build something with a company rather than frequently moving between jobs.
Long-Term Opportunity
Able Minds ABA is looking for someone who wants to…