Company Description
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
We are looking for a Counter Sales Representative Union to join our Schwing Electrical Supply team in Hempstead, NY!
Summary:
The Counter Sales Representative Union is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.
What You'll Do:
Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
Stay informed and educated on product knowledge
Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
May be required to perform other job functions within a branch when required including but not limited to inside sales, preparing and filling orders and/or receiving, stocking, staging, and shipping material, and maintaining branch equipment
Perform other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
Customer service, sales, or electrical distribution experience preferred
Previous branch experience preferred
Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred
High School or GED - Required
Knowledge, Skills & Abilities
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
Familiarity with automated order entry systems & PCs running Windows-based software preferred
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
Strong written and verbal communication skills
Good team player
Strong organizational skills
Ability to work efficiently and meet tight deadlines
Ability to type on a computer keyboard
Great attitude
Desire to improve electrical product knowledge
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%
Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
Stoop, kneel, crouch, or crawl: Must be…