You desire impactful work.
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RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies , we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.
Position Summary:
The Senior IT Support Analyst is responsible for coordinating and supporting the organization's data security management program, ensuring that data security policies, processes, and controls are effectively implemented and maintained. The role will also provide operational support for business and security-related systems to ensure stable and secure system operations.
KEY RESPONSIBILITIES
1. Data Security Management
Support the day-to-day coordination and administration of the organization's data security program and contribute to the continuous improvement of the data security governance framework.
Assist in developing, maintaining, and updating data security policies, standards, procedures, and guidelines.
Support data classification and categorization initiatives, data inventory management, data flow mapping activities and cross-border data transfer compliance activities.
Assist in identifying, assessing, and tracking remediation of data security risks.
Participate in data security assessments, audits, compliance reviews, and regulatory examinations.
Support monitoring, investigation, and response activities related to data security incidents and control exceptions.
Monitor developments in data security, cybersecurity, privacy, and regulatory requirements, and support the implementing corresponding policies, controls and compliance measures.
Support third-party and vendor risk assessments related to data security, privacy, and regulatory requirements.
Review and provide input on data security, privacy, and confidentiality requirements in business agreements, vendor contracts, and other relevant documents to support compliance with internal policies and regulatory requirements.
Conduct data security awareness and training activities to promote a strong security culture across the organization.
2. IT Risk & Compliance Management
Support IT compliance and risk management activities in accordance with regulatory and internal requirements.
Assist in maintaining IT policies, procedures, risk registers, and compliance documentation.
Coordinate regulatory, audit, and compliance requests, including evidence collection and reporting.
Support IT risk assessments, control reviews, and remediation tracking activities.
Monitor regulatory developments and assist in implementing relevant compliance requirements.
Work with IT and business teams to identify and address security, compliance, and operational risks.
Support internal and external audits, inspections, and regulatory examinations.
Prepare compliance reports, assessments, and management updates as required.
Promote IT risk awareness and support compliance training initiatives.
3. Additional Responsibilities
Provide operational and administrative support for business applications and security-related systems as needed.
Support IT operational activities, including asset management, documentation maintenance, and business continuity or disaster recovery exercises.
Assist in coordinating system maintenance, troubleshooting, and issue resolution with internal IT teams and external vendors as needed.
REQUIREMENTS
Education
Bachelor's degree or above in Information Security, Cybersecurity, Computer Science, Information Systems, or a related field.
Experience
3–5 years of experience in data security, information security, IT risk, IT compliance, cybersecurity, IT operations, or a related area.
Experience in insurance or financial services is preferred.
Experience supporting data security governance, IT risk,…