What You Can Expect :
The Cluster Product Manager (Air) is responsible for leading the air product team in Malaysia and Singapore to drive a high-performance environment that fosters trust, transparency, and accountability within Rhenus and with key suppliers. This role ensures alignment of product and commercial strategies to achieve measurable results and profitability while maintaining strong vendor and customer relationships.
This role can be based in Kuala Lumpur or Singapore.
Airfreight Strategy
Ensure that the airfreight products and strategy are properly set up and volumes are developing well within the respective country based on aligned trade lane, customer and vertical budgets.
Alignment with the commercial head of the country on the commercial and product strategies to tie in, reviewing the pipeline to define the right trade lane focus after having a good understanding of the internal capabilities and resources as well as the market data in terms of market volume by lane and related commodities we want to engage in.
Carrier Relationship Management
Build and maintain good relationships with core carriers` country level decision makers and GSAs.
Monitor and control core carriers’ performance in alignment with operation and procurement team, enforce a methodology of performance reviews and action plans to be baseline for carrier negotiations.
Ensuring the integration with all available carriers (or their appointed GSAs) in the country and support with taking all necessary steps in terms of contract and bank guarantees aligned with regional head.
Comply with global core carrier policy for the top trade lanes by evaluating the carriers` performance and feasibility, establishing objectives on each carrier aligned with regional head.
Local Tariff, Main Haul Rates and Contract Management
Maintain a high performing local procurement team in the country, by supporting and working together with the procurement team to deliver the best rates and services possible as well as ensuring elaboration of local tariffs provided with approved subcontractors including supplier management for that outsourced activities (including performance reporting and cross-checking for the provided costs at certain time intervals-not less than 2 times in a year together with joining into audit processes with respective departments)
Based on the global airfreight strategy, coordinate with sales management and trade lane managers to ensure capturing or seeking out business opportunities including risk-taking decisions for G/R/C-KAM accounts and tenders aligned with product head of the region and managing director of the country whenever it is needed.
Negotiate rates for key accounts and high-volume trade lanes with regional/global core carriers and ensure the beneficial soft/hard block space agreements, allotments or business-specific agreements with the carriers as well as quality service level agreements for certain verticals/customers.
Ensure that the tariffs (buying & suggested selling) in your respective region are maintained by the respective PIC (e.g. CTS) for local charges, trucking charges and airfreight rates and be accountable for the competitiveness of these charges and rates
Procurement & Operational Efficiency
Spearhead Leading the procurement team to adopt a consolidation-oriented approach for shipments and ensuring that shipment planning and pricing align with this mindset and goal.
Leading the operations teams within the Airfreight Locations and ensure operational efficiency
Maintaining open communication, sharing worksheets, and fostering collaboration between the procurement and operations teams during the booking phase to ensure harmony.
Ensuring the efficiency of the procurement team by utilizing digital procurement and booking platforms.
Continuously monitoring bookings and getting involved in specific cases to increase profitability through adjustments in planning or by addressing carrier-related issues, if any.
Business…