What You Can Expect :
Key Responsibilities
Coordinate ocean import shipments, including FCL, LCL, and consolidation cargo.
Act as a primary contact for customer inquiries and shipment updates.
Liaise with overseas offices, carriers, vendors, and internal departments to ensure smooth shipment execution.
Prepare, review, and manage shipping and import-related documentation.
Issue and verify documents such as Arrival Notices and Delivery Orders.
Maintain accurate shipment and customer data in the Transport Management System (TMS).
Support invoicing, shipment closing, and operational reporting activities.
Monitor shipment progress and proactively resolve operational issues.
Identify customer needs and provide appropriate logistics solutions.
Ensure compliance with company procedures and applicable regulations
What You Bring:
Qualifications
Required
Business level Japanese skills (N1)
Diploma, Vocational School Certificate, or Bachelor's Degree.
Minimum 1 year of professional working experience.
Good communication and coordination skills.
Basic English communication skills, including email correspondence.
Proficiency in Microsoft Office applications (Excel, Word, Outlook).
Strong attention to detail and willingness to learn.