Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Since its creation in 1952 by Gaby Aghion, Parisian Maison, Chloé, has championed a vision of liberated and free femininity. Driven by a desire to challenge the rigid codes and silhouettes of 1950s haute couture, Gaby Aghion defined an elevated, accessible and vibrant perspective on fashion. One that could accompany women in their newly freer daily lives, allowing for freedom of movement.
From its beginnings, Chloé has distinguished itself through a culture of collaboration, consistently showcasing new talents including Karl Lagerfeld, Stella McCartney, Phoebe Philo, and Clare Waight Keller. At the heart of this collaborative creativity is a desire to bring together the Maison values and savoir-faire, to cultivate a Youthful Spirit and a sense of Freedom, Optimism, Collective and Authenticity. To this day, these are our core values which inspire every member of the Chloé Maison.
Under the current creative direction of Chemena Kamali, the Maison is writing a new chapter in its history. True to Gaby Aghion's legacy, we place our clients at the heart of everything we undertake, whether through the quality of our creations or the attention paid to their experience with the Maison, which aims to be unique and memorable.
Overview
Reporting to the Boutique Manager, the objective of this role is to maintain boutique operations and contribute to the profitability of the boutique by receiving, handling, and helping to manage inventory of merchandise in a timely and organized manner.
Primary responsibilities
Ensures permanent accuracy of stock in store and organizes weekly/monthly cycle counts
Ensures efficient organization of stockroom and on-the-floor stocks and supervises impeccable state at any time of the day
Ensures good reception of deliveries from central warehouse and controls upon reception
Manages and follows up on stock transfer between stores or stock sent for commercial activities
Organizes end of season returns
Participates in the morning team briefings and shares important operational information including daily deliveries and stock updates
Supports stock requests from team members
Shares inventory results, consignment issues and all other topics to finance team
Communicates with other stores on best practices and issues they may have encountered
Translates Chloe attitude of entrepreneurship, togetherness, excellence, creativity and positive impact
Responsible for the follow up and management of all shipping documents/ VAT DOCUMENTS
Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security)
Provides administrative support to the team in booking couriers, deliveries, transfers
Completes store supply orders
Supports the manager to ensure perfect compliance with Richemont processes
Qualifications
Previous experience in retail sales; jewellery or high-end luxury product sales is preferred.
Strong understanding of Customer Service needs and customer priorities.
Ability to establish and maintain effective relationships with customers and gain their trust and respect.
Excellent interpersonal, communication and computer skills are needed.
Strong attention to detail with the ability to handle multiple tasks simultaneously.
Physical Requirements
Ability to sit down and stand for extended periods of time
Ability to lift up to 20lb boxes regularly
Reaching to access product stored within cabinets or on shelves
Bending to access product stored within cabinets
Occasional need to use a ladder to reach product
Unpacking and/or…