WHO WE ARE
RightSite Health (RSH) is redefining emergency response by helping 911 callers get the care they need: safely, quickly, and without an unnecessary trip to the ER. We pair board-certified emergency physicians, registered nurses, and trained navigators to deliver virtual care in real time. Our mission is clear: keep people safe, stabilize care, and make the system work better for everyone
WHO YOU ARE
As RightSite scales rapidly, we are seeking experienced Registered Nurses (RNs) to support our dispatch operations and clinical workflows. Apply your hospital skills in an office-based role. At RightSite Health, you’ll use your clinical judgment, triage experience, and ability to stay calm under pressure to make a meaningful impact beyond hands-on bedside care.
Working closely with physicians and patient navigators, you’ll help assess patient needs, coordinate care, and support timely access to treatment. This role offers the clinical collaboration, problem-solving, and patient connection you value in hospital nursing within a telehealth setting.
This position is based in our San Antonio, Texas office.
Schedule: Full-time, with a mix of 12-hour and 4-hour shifts between 6 a.m. and 10 p.m., including rotating weekends. Availability for both early and late shifts is required.
A DAY IN THE LIFE
Manage prescription workflows, including refills, clarifications, and pharmacy follow-ups under standing protocol
Support high-touch patients who require clinical insight or care plan clarification, but not full provider management
Coordinate with physician and navigator teams to ensure timely care handoffs and patient updates.
Monitor ongoing cases for escalation needs and ensure timely backup activation when necessary
Maintain accurate, timely documentation in all workflows
In times of high volume surges, serve as the first point of clinical support during dispatch call surges, triaging and maintaining communication flow when physician backup is activated
COMPETENCIES
At RightSite Health, we are big believers in competencies. Competencies are different from technical skills or experience. Technical skills describe the 'what' you do, whereas competencies describe 'how' you do it. Following is a list of competencies required for success in an RN role:
Judgment: Clinical decision-making with limited information
Composure: Staying grounded under pressure
Adaptability: Comfort with volume swings and evolving workflows
Collaboration: Team-first mentality across clinical and non-clinical staff
Initiative: Anticipates needs and escalates proactively
Communication: Clear, kind, and timely with all stakeholders
OUR GUIDING VALUES
At RightSite Health, we do more than profess our values. We practice them through an agreed-upon and shared set of behaviors that make up our DNA. We are clear about what is important to us, and we take care that our intentions, words, thoughts, and behaviors align with those values.
Teamwork : We have the courage to ask for help and fearlessly share information with team members. We are driven to help each other and share in the wins and losses.
Integrity : We are respectful, genuine, and openly hear and speak the truth. We are confident in our own abilities, but we think of others first.
Customer Focus : We deliver value and treat our patients with the same care, compassion, and empathy we would expect ourselves. We are committed to improving the lives of our patients, their families, and each other.
Tenacity : We recognize ambiguity and discomfort are part of success, and approach change with positivity. We accept adversity, overcome obstacles, and never give up.
Ownership : We take personal accountability for our actions and results and focus on solving the problem instead of assigning blame. We are free to place bets and embrace failure for its feedback and experiences.
Critical Thinking : We start with why, listen carefully and investigate thoroughly before drawing conclusions.
The RightSite Physicians group is…