Risepoint is an education technology company that helps regional universities launch and grow online programs for modern learners. Risepoint supports more than 100 universities and colleges across five countries, with programs concentrated in high-demand fields including nursing, healthcare, teaching, business, technology, and public service. Our suite of products and services supports the full student journey and each university’s long-term goals. Together, we increase access to affordable education that delivers a strong return on investment for learners and meets employer and community needs. Learn more at risepoint.com.
The Impact You Will Make
The Interim Senior Director, Student Recruitment Performance and Transformation will firstly provide transformation and change leadership to the Student Engagement team and secondly take full accountability for recruitment performance and leadership of the function during the maternity-cover period. The role will deliver three critical transformation outcomes, initiated during an initial period of overlap with the Director, Student Engagement:
1. Strengthen management capability and high-performance culture
2. Build an operating model that can scale
3. Create more data and tech enabled recruitment performance.
In parallel, providing interim leadership of the engagement team through the launch and growth of new university partnerships, ensuring teams have the capacity, capability, processes and support required to deliver successfully. Maintaining a strong focus on performance and student experience across existing partners as the portfolio grows.
How You Will Bring Our Mission to Life
What You Will Do
As a transformational and performance focused interim role, the initial focus will be biased towards diagnosis, resetting and kicking off transformation in advance of the transition of responsibilities to cover the maternity period, over which the focus will be on leadership, performance and transformation.
Transformation focus:
Strengthen management capability and embed a high performance culture Establish clear and consistent expectations for excellent recruitment management, including team leadership, coaching, performance management, funnel ownership and operational discipline.
Coach and develop Student Engagement Managers, providing regular feedback, challenge and support to strengthen their effectiveness.
Create a culture of accountability and high performance in which expectations are clear, strong performance is recognised and performance challenges are addressed effectively.
Build leadership capability, resilience and succession across the function to support continued growth.
Develop and implement a scalable Student Engagement operating model capable of supporting Risepoint's EMEA growth over the next 2–3 years. Assess and evolve organisational structures, roles, management spans, capacity models and ways of working to ensure the function remains effective as the number and scale of university partnerships grows.
Determine where greater standardisation, shared capability or partner-specific approaches will create the best combination of performance, partner experience and efficiency.
Identify the capabilities the Student Engagement organisation will require for its next stage of growth and develop plans to build them.
Drive productivity and process improvements that enable growth without proportional increases in headcount or organisational complexity.
Develop and begin implementing a clear roadmap for the evolution of the Student Engagement function.
Use technology, automation, and data to improve recruitment effectiveness and scalability. Champion adoption of technology and AI-enabled solutions that materially improve recruiter and manager effectiveness, student experience and operational efficiency.
Lead the ongoing embedding of Salesforce and associated tools into recruitment workflows and management practices.
Identify and prioritise opportunities to automate…