Position Highlights:
This is a full-time, on-site position supporting the ongoing daily operations of the Visual Communications Studies (VCS) Department at RIT's National Technical Institute for the Deaf (NTID). The position supports specialized instructional laboratories, production facilities, studios, and equipment resources used by students and faculty.
Provides specialized technical support and preventive maintenance for instructional production equipment, computers, software, studios, and classroom technology. Coordinates equipment repairs, vendor services, inventory and checkout systems, studio reservations, student lab assistants, shipments, and facilities services to support daily departmental operations. Manages equipment and chemical inventories, as well as hire, train and supervise student lab assistants.
The successful candidate will be organized, resourceful, and comfortable working independently in a hands-on instructional environment. Experience with American Sign Language (ASL), or a willingness to learn.
Knowledge and skills in the job include demonstrated experience supporting instructional laboratories, studios, or production environments, including operation and maintenance of specialized equipment and technology. Ability to troubleshoot technical issues, coordinate repairs, manage equipment checkout and reservation systems, oversee supplies and student assistants, and provide excellent customer service while collaborating effectively with students, faculty, staff, and external vendors. Strong organizational, communication, and problem-solving skills required.
Minimum Education & Experience
A bachelor's degree is preferred.
Essential Duties & Responsibilities
Provides technical guidance and support to students, faculty, and researchers in the design, planning, and execution of laboratory activities
Aids in the fabrication, proto-typing, and testing of experimental materials, models, and devices
Sets up, calibrates, maintains, and performs minor repairs of equipment, instruments, and tools
Monitors laboratory operations and procedures to promote a safe working environment and ensure adherence to safety protocols
Enforces the proper handling, storage, and disposal of materials and waste
Performs administrative duties related to scheduling, resource management, inventory tracking, and record-keeping laboratory activities
Other duties as assigned
Knowledge, Skills, & Abilities
Knowledge of research and laboratory operations and principles
Knowledge of the standards, regulations, and protocols related to the proper handling, storage, and disposal of laboratory materials, chemicals, and waste
Skill in time management, organization, and multi-tasking in high volume environments
Skill in maintaining detailed records of research activities, ensuring documentation is thorough and easily accessible
Ability to set up, calibrate, trouble shoot, or instruct the use of laboratory equipment and instruments
Ability to instruct students, researchers, and laboratory users on laboratory procedures and the proper use of equipment, machinery, and related technology
Minimum Education & Experience
High School diploma or GED
4 years of relevant experience
Equivalent combination of experience and education may be considered
Job Level Overview
Operations, Administrative, Service, or Technical Support Level 2 - An intermediate level role with working foundational knowledge and skills to perform routine and occasionally non-routine tasks. Tasks may require interpretation or deviation from standard procedures. May provide assistance to entry level staff.
FLSA Category
Exempt
Work Location
On Campus
Compensation
$45,000.00 - $72,000.00 Annual
Application Materials
When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.
Cover Letter, Curriculum Vitae or Resume
Candidates must be eligible…