RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That’s RIVA.
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions, we support efforts that strengthen communities and serve the public good.
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability. They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one. all while supporting missions that matter.
POSITION OVERVIEW
RIVA is seeking a Data Analyst V to support analytics and performance measurement efforts across public-facing websites and digital services programs. This role serves as a senior analytics resource responsible for transforming complex data into clear, actionable insights that improve customer experience, inform content and product decisions, and support mission-driven digital services. The Data Analyst works closely with Government stakeholders, product owners, content strategists, and technical teams to analyze performance, identify trends, and develop reporting that supports continuous improvement.
The Data Analyst V applies strong analytical, dashboarding, and process automation skills to manage multiple disparate data sources and produce data-driven recommendations. The position is responsible for ensuring accurate data collection, maintaining performance reporting, developing visualizations, and helping stakeholders understand trends across digital products and services. Success in this role requires the ability to communicate insights clearly, automate routine reporting where appropriate, and use data to guide customer-centric improvements across a complex web ecosystem.
CORE RESPONSIBILITIES
Lead analytics support requests by collecting, analyzing, and interpreting digital performance data across websites, dashboards, and reporting platforms.
Develop and maintain dynamic dashboards and visualizations that help Government stakeholders make informed, data-driven decisions about digital content and user experience.
Work with multiple disparate data sources to identify performance trends, audience behavior, andcontent insights that support continuous improvement of digital experiences.
Automate or streamline recurring analytical processes and reporting workflows to reduce manual effort and improve timeliness, consistency, and scalability.
Support accurate data collection and performance measurement across web properties, helping ensure analytics implementations and reporting outputs remain reliable and actionable.
Collaborate with stakeholders, content teams, and technical staff to translate analytical findings into recommendations that improve content relevance, user experience, and digital service performance.
Present findings clearly through reports, dashboards, and briefings tailored to technical and non-technical audiences, enabling stakeholders to understand and act on the data.
Help ensure digital content and reporting remain current with emerging trends by analyzing data patterns and identifying opportunities for optimization or action.
MINIMUM QUALIFICATIONS
Bachelor’s degree in Mathematics, Statistics, Computer Science, Data Analytics, or a related field (or equivalent practical experience).
7+ years of experience in data analysis, business intelligence, or digital analytics, including experience supporting dashboards, reporting, and…