RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That’s RIVA.
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions, we support efforts that strengthen communities and serve the public good.
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability. They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one. all while supporting missions that matter.
POSITION OVERVIEW
RIVA is seeking a Deputy Program Manager - Program Manager IV to support operational oversight, delivery coordination, and stakeholder engagement across federal health's integrated digital communications program. This role serves as a key program leader responsible for helping manage day-to-day execution across multiple workstreams, including web operations, content delivery, service desk activities, and modernization initiatives. The Deputy Program Manager works closely with Government stakeholders, product owners, technical leads, and cross-functional teams to manage scope, priorities, delivery cadence, and communication in a dynamic, high-visibility Federal environment.
The Deputy Program Manager applies strong program delivery, communication, and change management skills to coordinate ongoing operations and help ensure successful delivery of digital products and services. The position is responsible for supporting planning, reporting, staffing coordination, intake refinement, workflow improvement, and transition activities, while helping align execution to customer needs and mission priorities. Success in this role requires the ability to manage complex information across teams, communicate clearly with both technical and non-technical stakeholders, and maintain transparency around status, risks, and operational performance.
CORE RESPONSIBILITIES
Support operational oversight and day-to-day delivery across Federal Health Agency's Digital workstreams, helping ensure program activities align with Government priorities, schedule expectations, and mission outcomes.
Work closely with Federal Health Agency's Digital stakeholders to develop project plans, manage requirements and scope, and coordinate execution for new and existing initiatives.
Coordinate program activities across product owners, developers, scrum masters, and other cross-functional teams to maintain alignment on priorities, deliverables, and dependencies.
Support monthly and recurring program reporting, including status, financials, staffing updates, delivery metrics, and operational performance visibility.
Help manage intake, workflow refinement, and operational processes across the delivery program to improve efficiency, transparency, and responsiveness.
Assist with transition planning, rapid adoption strategies, and onboarding of workstreams, websites, features, or operational processes into steady-state delivery.
Develop and maintain program documentation, communication artifacts, and standard operating procedures that support knowledge management, governance, and program continuity.
Communicate status, risks, issues, and recommended actions clearly to Government and internal stakeholders, helping sustain strong customer relationships and high-quality service delivery.
MINIMUM QUALIFICATIONS
Bachelor’s degree in Communications, Information Technology, Business, or a related field (or equivalent…