Overview:
RMIT Vietnam is seeking an experienced Employee Relations Manager to lead and strengthen our employee and industrial relations practices. This is an exciting opportunity for an HR professional with deep expertise in Vietnamese employment legislation and experience managing complex workplace matters within an international and culturally diverse environment. You will lead sensitive employee relations cases and investigations, act as a trusted advisor to senior leaders, and leverage data-driven insights to identify risks and drive proactive interventions that foster a fair, respectful and positive employee experience.
WHY JOIN RMIT VIETNAM?
At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.
Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile .
WHAT WE OFFER
Expatriates
Competitive remuneration package USD for expatriate candidates
Relocation allowance package of US$6,000
Relocation flights from home location to Vietnam for candidate and direct dependents (if applicable)
International repatriation flights for the staff and direct dependents at the end of their contract.
School tuition fees for children to attend the K-12 program in Vietnam, up to US$20,000 per child or US$40,000 for two children per year.
Premium private medical insurance for employee and immediate family, plus Personal Accident Insurance
Dedicated support from Global Mobility Team to support with immigration and relocation to Vietnam.
Vietnamese candidates
Competitive remuneration VND package for Vietnamese candidates.
Annual Executive Bonus
13th month Tet bonus
Private Health insurance for you and your family, plus Personal Accident Insurance
Other benefits
Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
Professional development and career advancement
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life and more!
POSITION SUMMARY
The People (HR) team at RMIT Vietnam supports the University's strategic objectives by enhancing organisational capability, employee engagement and a culture of innovation. The Employee Relations (ER) Manager provides expert leadership and advice across employee and industrial relations, including complex case management, workplace investigations, union engagement and policy governance.
Success in this role requires deep expertise in Vietnamese employment legislation, sound judgement in managing sensitive workplace matters, and the ability to operate effectively within an international and culturally diverse environment. Working closely with senior leaders, HR Business Partners, internal legal advisors and Trade Unions, the incumbent acts as a trusted advisor on complex ER matters, leads investigations and conflict resolution, and uses data-driven insights to identify emerging trends, mitigate risks and recommend proactive interventions that improve the employee experience.
Key Accountabilities summary
Employee Relations Case Management and Oversight
Provide oversight of the end-to-end management of employee relations matters, including disciplinary matters, grievances, performance concerns, workplace conflicts, and other employee matters, ensuring timely, consistent, and procedurally fair outcomes.
Provide guidance and direction to the Employee Relations Advisor, leaders and HRBP’s in managing cases, ensuring appropriate case handling, procedural compliance, documentation, and alignment with organizational policies and employment requirements.
Act as the primary escalation point for the Employee Relations Advisor on complex, sensitive, high-risk, or contentious employee relations cases, providing advice, recommendations, and direction on appropriate courses of action.
Workplace Investigations
Provide strategic…