Overview:
WHY JOIN RMIT VIETNAM?
At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.
Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.
WHAT WE OFFER
Competitive remuneration VND package for Vietnamese candidates.
13th month Tet bonus
Private Health insurance for you and your family, plus Personal Accident Insurance
Other benefits
Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
Professional development and career advancement
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life and more!
POSITION SUMMARY
The Officer, Quality Compliance and Enhancement provides operational and administrative support across quality assurance, compliance, and continuous improvement activities within the School. The role is responsible for coordinating key academic quality processes, including assessment moderation, Course Assessment Committees (CAC), Program Assessment Boards (pre- and post-results PAB), Course Management Teams (CMT), Program Management Teams (PMT), Student Staff Consultative Committees (SSCC), and the development and administration of course and class guides.
The position supports accreditation, Assurance of Learning (AoL), program reviews, and external review activities through effective coordination, accurate record management, and timely reporting. The Officer contributes to compliance monitoring, process improvement initiatives, and system enhancement projects to support operational effectiveness and regulatory requirements.
In addition, the role provides support for learning and teaching initiatives through Canvas enhancement and instructional design activities, maintains the QCE SharePoint environment, assists with procurement and administrative processes, and delivers responsive stakeholder support to ensure high-quality and efficient service delivery.
Key Accountabilities Summary
Support to the Learning and Teaching Projects: Support to TBS learning and teaching initiatives by contributing to learning design and blended learning activities. This includes collaborating with Course Coordinators to design, review, and enhance Canvas materials/courses; assisting with course content updates; and ensuring alignment with pedagogical best practices. The role also supports quality and consistency of Canvas materials, promotes accessibility and student-centred learning, and contributes to improving teaching delivery and the overall student experience.
Maintain the consistent implementation of assessment quality procedures and processes across TBS programs and departments, including but not limited to; internal moderation, Course Assessment Committees (CAC), Program Assessment Boards (PAB), and Student Staff Consultative Committee (SSCC) in line with University’s policies and procedures and College timelines. Engage with other RMIT campuses to share information and seek alignment in quality compliance and enhancement services.
Provide support for program and course development and amendments, including the preparation of required documentation and plan submission timelines for meetings/committees and working groups as required.
Support the comprehensive program review and annual review processes across all programs, modes and locations.
Assist with TBS compliance obligation activities, including internal and external audits, etc.
Identify process drawbacks, potential issues or risks that could affect the successful operation of the School and recommend solutions.
Translate policies and procedures into business process maps and actively engage in knowledge management and documentation initiatives.
Assist in administering the assurance of learning results, comments and reports across the programs, departments and…