Director, Field Leadership & Strategic Accounts, Rare Disease, (California North Ecosystem)
Why Genentech
We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.
The Opportunity
As the Director, Field Leadership & Strategic Accounts- this position and team reports into the California North Ecosystem. This position will be accountable for all of the California & Hawaii Rare Disease team and business - you will serve as a key leader dedicated to delivering innovative healthcare solutions to customers and their partners. Operating at the intersection of ecosystem strategy and commercial execution, you will collaborate closely with the Healthcare Executive Director (HED) to shape the strategic vision and engage critical healthcare stakeholders. This high-impact role empowers you to lead a diverse ecosystem Commercial team across multiple product portfolios, driving sustainable growth while prioritizing patient outcomes, customer satisfaction, and overarching business objectives.
Co-Create Customer-Centric Solutions: Deeply understand the unique needs of each customer in their pursuit of improved patient outcomes, lower costs, and enhanced quality of care by building, maintaining, and leveraging robust networks to co-create solutions with ecosystem partners.
Execute Strategic Ecosystem Vision: Contribute to and drive the near and long-term strategic direction set by the Executive Director, Healthcare Ecosystem and therapeutic areas to assist Squads in identifying partnerships and, under direction by the Squads executing partnerships which enhance customer experience, improve patient outcomes and deliver on business opportunities for Genentech.
Drive Strategic Account Planning: Lead the development and execution of comprehensive customer account plans for targeted priority accounts to deliver maximum impact opportunities and drive growth.
Lead & Develop High-Performing Teams: Build, motivate, and manage a diverse team of professionals with deep functional and therapeutic area expertise, harnessing the collective power of the ecosystem team to engage compliantly and effectively while fostering a culture that embodies Genentech’s Operating Principles.
Engage the Market Actively: Maintain a visible presence within the market, utilizing business travel to directly meet critical customer account needs and attend relevant therapeutic conferences.
Once hired, the position title will be 'Healthcare Director (HD)' in harmony with internal roles of the same nature.
Who you are
You hold a Bachelor’s degree, at minimum.
You bring 8+ years of impactful commercial experience in the life sciences industry, utilizing direct or indirect field leadership or marketing expertise to successfully navigate and influence key healthcare ecosystem players (e.g., payers, health systems).
You champion the development of others, demonstrating a proven track record of coaching and mentoring colleagues to elevate their performance and consistently exceed ambitious business targets.
You leverage exceptional communication and interpersonal skills—including advanced negotiation and relationship management—to effectively drive the achievement of strategic objectives.
Preferred
You ideally hold an advanced degree.
You have experience in Rare Disease markets.
You are experienced at managing complex product portfolios.
You have been successful leading and developing diverse teams of individual contributors across various commercial functions (such as sales, access, payer, and patient education).
You will stand out if you possess deep payer expertise, utilizing a comprehensive understanding of local, regional, and national payer dynamics across both private and government sectors.
You ideally leverage a strong background in strategic…