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The Position
Roche is seeking a technical ERP Product Lifecycle Management Business Partner to join the Informatics ERP Team at Roche. In this role, you will partner closely with business stakeholders across Roche Diagnostics and Roche Diabetes Care to drive technical solution design and digital transformation initiatives spanning Enterprise Resource Planning (ERP) and Product Lifecycle Management (PLM) capabilities.
The successful candidate will act as a technical solution lead and trusted advisor between business functions and Informatics teams, ensuring that enterprise architectures and solutions align with operational, regulatory, product development, and manufacturing objectives across the Diagnostics and Diabetes Care portfolio
Must be willing to work onsite in Indianapolis
The Opportunity :
This role requires strong cross-functional engagement, hands-on PLM / ERP technical architecture knowledge, and the ability to translate complex business requirements into scalable technology solutions and integrations.
Key Responsibilities
Business Partnership & Stakeholder Engagement
Serve as the primary Informatics business partner for ERP and PLM initiatives within Roche Diagnostics and Roche Diabetes Care.
Build strong relationships with stakeholders across R&D, Manufacturing, Supply Chain, Quality, Regulatory, Commercial, and Operations teams.
Facilitate technical alignment between business strategy and enterprise technology roadmaps.
Drive effective communication between business users, solution architects, vendors, and delivery teams.
ERP & PLM Strategy and Delivery
Lead and support technical ERP and PLM transformation initiatives across Diagnostics and Diabetes Care.
Identify opportunities for technical process optimization, data model harmonization, and digital innovation.
Translate business requirements into functional and technical system architecture and solution designs.
Support implementation, enhancement, technical integration, and lifecycle management of enterprise ERP and PLM platforms (specifically PTC Windchill and/or SAP PLM).
Participate in global PLM initiatives and projects, ensuring technical consistency and scalability of solutions across Roche divisions.
Provide technical support for system testing, validation, and compliance in accordance with regulated industry standards (e.g., GxP).
Troubleshoot technical issues, provide Tier-3 end-user support, and contribute to continuous improvement efforts.
Collaborate with enterprise architecture and data governance teams to ensure scalable, integrated and compliant solutions.
Diagnostics & Diabetes Care Support
Partner with Roche Diagnostics business units to support product development, manufacturing, and quality processes.
Support Roche Diabetes Care initiatives involving connected devices, product traceability, regulatory compliance, and lifecycle management.
Ensure systems and processes support global healthcare and medical device regulations.
Governance & Compliance
Ensure ERP and PLM solutions comply with Roche quality standards, cybersecurity policies, and regulatory requirements.
Support technical validation activities and documentation in regulated environments.
Participate in governance boards, release planning, and portfolio prioritization activities.
Change Management & Continuous Improvement
Support organizational change management activities related to ERP and PLM technology adoption.
Develop and deliver stakeholder engagement and training strategies.
Drive continuous improvement through metrics,…