As part of Genentech People Experience (PEx), the Senior PEx Partner role works collaboratively within the PEx function and across functions to ensure Genentech is the place where people want to work, thrive, and make a positive impact on society. Owns, improves, and/or supports specific solutions (initiatives, projects, programs) and/or People Experience journey framework components (personas, journey stages, elements, moments) that contribute to achieving PEx function outcomes. Senior PEx Partners drive and lead the planning and execution of internally-focused solutions from initiation through delivery and measurement. Additionally, consults with people in our partner and business functions to make connections, identifies gaps, aligns outcomes, and reduces duplication of efforts and offerings in pursuit of our ambitions.
The Opportunity
Collaborative Solution Ownership: Own, lead and/or support specific people experience solutions (projects, programs, initiatives, portals, and/or operations) and/or journey framework items (personas, journey stages, elements, moments) to deliver desired Genentech people experience outcomes and ambitions.
Use customer and people experience practices and methodologies to assess needs and develop, manage, and/or implement solutions that achieve people experience outcomes in collaboration with partners in the cross-functional people experience ecosystem.
Work with data insights colleagues to establish metrics and measure the effectiveness of solutions - make adjustments as needed; design experiments, tests, and conduct retros to drive rapid iteration.
Leverage already existing offerings to meet identified needs and, when designing new solutions, design for scalability across the Roche network, and recommend sunsetting the solution if it is determined to not achieve the desired outcomes.
Lead/facilitate people experience-related forums and meetings. Design, manage, and/or implement people experience events and activities.
Build a sense of what is happening externally at other organizations, in the industry, etc. in their area of ownership.
Work inclusively. Involve people from other functions on program/project work as needed. Select and partner with outside consultants/vendors as appropriate.
Provide program management for assigned programs including vendor management, content maintenance, metric gathering, process improvements, logistics coordination, technology support, and be a point of contact for inquiries.
Provide updates to team members, stakeholders, and leaders as required.
Relationship Management, Connecting, and Consulting: Maintain strong connections and positive relationships with team members, partners, and stakeholders to co-create, get input, implement, and assess the effectiveness of people experience solutions.
Consult with team members, people experience ecosystem partners and business functions to make connections, determine gaps in the PEx Inventory, ensure alignment of priorities, and minimize duplication of efforts.
Project and Budget Management: Build and communicate a project plan for areas of ownership and assigned projects in partnership with relevant stakeholders.
Manage projects and/or lead people experience efforts from conception through completion, ensuring timely completion of work within budget. Identify risks, project impact, resource needs, and track overall status of projects and escalate if appropriate.
Establish, monitor and review appropriate success metrics and maintain project status in project tracking mechanisms as agreed by team members.
Own, develop, and maintain budgets and accounts for program resources where applicable.
Sensing and People Experience Expertise: Leverage data insights, listening techniques, observation methods, and sensing to understand and recommend improvements for owned solutions, important moments in each stage of the employee journey, for each persona in the organization, and for our people experience solutions.
Change…