About ROLLER
ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.
Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.
Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.
We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.
Why You’ll Enjoy This Role!
🚀 Lead and build - You’ll line manage a team of engineers and stay 70 to 80% hands-on, so you set the technical direction and still ship code most days.
🤝 Your squad owns it - Squads are self managing. You’ll work with your PM and designer to decide what gets built, how it’s built and when it ships.
🌍 Real scale, real consequences - Thousands of requests per second across hundreds of containers, powering over 100 million guest experiences in 2025 alone.
💡 Tackle meaningful product challenges - Drive tangible business outcomes by solving complex, multi-faceted problems that go far beyond standard formulas.
Why This Role Matters
This is a hands-on leadership role. You’ll spend around 70 to 80% of your time building, and the rest leading a team of engineers in Sydney: 1:1s, performance, career growth and hiring. You’ll report to our Engineering Manager.
Your squads own the parts of ROLLER that keep guests coming back and help venues grow: memberships and recurring billing, loyalty and promotions, channel management and resellers, and localisation for new markets. Recent work includes ROLLER Loyalty , our newest add-on, and new membership tools that help venues keep members longer. When a membership payment fails or a promotion misfires, a venue and its guests feel it straight away.
Our backend runs on C#, .NET, T-SQL and AWS services including Lambda, API Gateway, DynamoDB, S3, SES and SQS. On the front end, we use Angular alongside our own design system and component library.
What You’ll Do
Lead the team
Line manage engineers: regular 1:1s, performance and career growth
Set technical direction, break down work, unblock people and keep delivery moving
Coach Engineers through code reviews, pairing and honest feedback
Help build the Sydney team by sitting on interview panels and raising the hiring bar
Build
Stay hands-on across the stack, building backend services, APIs and the Angular interfaces operators and guests use every day
Partner with product managers and designers from discovery through release, and challenge the user experience as well as the technical approach
Own production
Collaborate closely with SRE team to monitor system performance and proactively identify potential issues.
About You
You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
Six-plus years in software engineering, including time as a tech lead, lead engineer or the go-to senior on a squad, and you want to line manage people
Deep backend experience in C# and .NET, and enough front-end experience to work comfortably across the stack
Deep knowledge of cloud patterns, application and database performance, with experiencing applying them to varying workflows and workloads
You’ve led a production incident through to the post-mortem and…