Title:
Senior Medical Biller - Denials Job Type:
Regular Company:
Roswell Park Comprehensive Cancer Center Department:
Patient Accounts Time Type:
Full time Weekly Hours:
37.5 FTE:
0.9375 Shift:
First Shift (United States of America)
Summary:
About the Role:
At Roswell Park, every patient interaction matters, including the work that happens behind the scenes. As a Medical Billing Specialist, you'll play an important role in helping ensure patient accounts are processed accurately and efficiently so that patients can focus on what matters most: their care.
This position is ideal for someone who enjoys solving problems, working with complex billing situations, and serving as a knowledgeable resource for teammates. You'll partner with clinical and administrative teams across the organization to ensure claims are coded correctly, billing issues are resolved promptly, and reimbursement processes move forward smoothly.
The starting annual salary for this position is $44,560 and this can include a full comprehensive benefits package. There will also be an additional geographic differential of $2.05/hr.
What You'll Do:
In this role, you will:
Review and analyze patient accounts to ensure accurate and timely billing
Prepare and submit claims to insurance carriers and other payers
Verify coding accuracy and make necessary corrections to support clean claim submission
Research and resolve complex billing issues to minimize delays and denials
Investigate open accounts and coordinate adjustments when appropriate
Collaborate with internal departments to clarify diagnoses, procedures, and billing information
Monitor reports and identify system issues that may impact billing performance
Assist with special projects, reporting requests, and backlog management activities
Support and train team members on billing processes and best practices
Serve as a resource for colleagues by sharing knowledge and helping troubleshoot challenges
Maintain accurate records, documentation, and reporting information
What You'll Bring:
We're looking for someone who combines strong analytical thinking with a passion for accuracy and customer service.
Successful candidates will have:
Experience in medical billing, patient accounting, revenue cycle, healthcare finance, or a related field
Knowledge of insurance billing processes and medical coding principles
Strong attention to detail and the ability to identify and resolve billing discrepancies
Experience researching issues, analyzing data, and making informed decisions
Excellent communication skills and the ability to work effectively with a variety of teams
Confidence navigating multiple systems, reports, and workflows
The ability to prioritize tasks and manage competing deadlines in a fast-paced environment
A collaborative mindset and willingness to support and mentor others
You'll Stand Out If You Have
Experience handling complex insurance claims, denials, or payment investigations
Experience training or onboarding team members
Knowledge of government payer programs and reimbursement processes
Previous experience working within a hospital, medical center, physician practice, or other healthcare setting
Who Will Be Successful in This Role?
You may be a great fit if you:
Enjoy investigating issues and finding solutions
Take pride in producing accurate, high-quality work
Are naturally organized and detail oriented
Like helping others learn and succeed
Thrive in an environment where every day brings new challenges to solve
Want your work to directly support patients and the delivery of exceptional care
Why You'll Love Working Here:
At Roswell Park, you'll be part of a team united by a mission to eliminate cancer's grip on humanity through compassionate patient care, groundbreaking research, and innovation.
When you join us, you'll find:
Meaningful work that supports patients and families during critical moments in their healthcare journey
A collaborative and supportive culture where your contributions are…