The Marketing Programs & CSC Assistant combines marketing coordination with program administration and is ideal for someone who enjoys managing multiple projects, working with data and spreadsheet, communicating with customers and vendors, and keeping programs organized from start to finish. This position is responsible for monitoring Access databases, promotional records, special marketing program materials, mailing lists, marketing premiums & rebates, and printing functions. He or she provides excellent customer service to our external and internal customers.
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Coordinate day-to-day administration of the Certified Service Center (CSC) program.
Process CSC applications, reimbursements, rebates, credits, invoices, and related program documentation.
Respond to CSC and customer questions by phone and email.
Assist with quarterly marketing promotions, sales contests, Counterperson Programs, Power Plays, QMAP, and other customer programs.
Maintain spreadsheets, databases, program results, and supporting documentation.
Coordinate gift cards, promotional incentives, prizes, and program fulfillment.
Prepare routine marketing communications, letters, reports, and PowerPoint presentations.
Assist with vendor reimbursement requests, marketing support documentation, and program billing.
Coordinate routine website and promotional page updates.
Assist with registration and administrative support for company events, contests, golf tournaments, car shows, and conferences.
Review and process applicable invoices and payment requests.
Work closely with Marketing, Sales, Accounting, vendors, stores, and other departments to ensure programs are completed accurately and on time.
Provide general administrative and project support to the Marketing Department as needed.
Assist the Marketing team on special projects.
Maintain simple and complex databases through Access and/or other similar software packages.
Ability to plan and prepare for major projects including but not limited to promotional premiums, rebate programs, our Shop Talk/Tool Talk materials, printing projects, catalog assembly and distribution.
Ability to establish project plans, timelines, and goals.
Uses computer to compile statistical data.
Prepares reports, including charts and graphs, for presentations to management.
Performs any other job duties assigned.
Our Benefits (all benefits are based on eligibility and subject to change)
401(k) employer matching
Company Paid Vacation, Holidays, and Sick Days
Medical, Dental, and Vision
Company Paid Basic Life Insurance & Long Term Disability
Short Term Disability
Flexible Spending Accounts
Additional Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Employee Assistance Program
Employee Purchase Discounts
Scholarship Program
Earning Incentives and Bonuses
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; collects and researches data.
Job Knowledge - Keeps abreast of current developments; requires minimal supervision.
Problem Solving - Gathers and analyzes information skillfully.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; keeps others adequately…