ENHANCEMENT MANAGER – LANDSCAPE MAINTENANCE
Who We Are
Ruppert Landscape is a leading provider of commercial landscape maintenance and installation services with more than 3,500 employees serving customers from 55+ branches across the Northeast, Mid-Atlantic, and Southeastern US. We take pride in delivering reliable, high-quality services on a wide range of commercial properties and construction projects. For over 50 years, our mission has been to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.
Where You Fit In
As an Enhancement Manager, you will oversee the sale and execution of landscape enhancement projects while managing budgets, developing team members, ensuring client satisfaction, and contributing to overall branch and company performance goals. This role requires strong cross-team collaboration to drive profitability, operational excellence, and long-term client retention.
Responsibilities:
Oversee day-to-day enhancement operations across multiple teams, including estimating, scheduling, seasonal color programs, procurement, logistics, job costing, and billing
Provide leadership and direction to Enhancement Field Managers and crews by communicating company policies, branch objectives, and performance expectations while fostering a culture of accountability, teamwork, and continuous improvement
Monitor job costs and team performance to ensure alignment with budget and profitability goals as well as quality standards across multiple enhancement crews
Conduct regular site inspections to ensure service quality, promptly address client concerns, and complete performance evaluations
Develop and maintain strong client relationships through proactive communication, site visits, and responsiveness to customer needs
Drive enhancement revenue growth by identifying client needs, developing proposals, and partnering with account and branch leadership to secure new work
Maintain accurate documentation, including sales tracking, job packages, purchase orders, and invoice approvals
Support the upkeep of branch facilities, fleet, and equipment to reflect company standards and ensure a safe working environment
Qualifications:
Safety first mindset with a commitment to adhering to safety regulations and promoting safe work practices
Associate or bachelor’s degree in horticulture, landscape management, or a related field preferred; equivalent industry experience and/or relevant certifications may substitute for formal education
Minimum of two years of supervisory experience managing production-level teams, including recruiting, hiring, performance evaluations, and employee development
Minimum of two years of hands-on production management experience that focused on managing multiple service projects simultaneously
Valid driver’s license with a clean driving record for the past three years
Proven track record in sales and customer service, with at least two years of direct client interaction in a service-oriented environment
At least one year of experience in estimating enhancement-related work, with a demonstrated ability to develop competitive and profitable proposals
Excellent verbal and written communication skills in English, with the ability to convey information clearly and professionally
Proficiency with basic computer applications, including timekeeping, reporting, and inventory tracking systems
What We Offer
Competitive compensation package based on experience and qualifications
Company vehicle with fuel, maintenance, and insurance coverage provided
Hands-on learning from day one with ongoing opportunities to learn, grow, and build your career
Paid time off and holidays to help you maintain a healthy work-life balance
Medical, dental, and vision insurance plans, plus flexible spending accounts (FSAs) to help cover healthcare and dependent care expenses
401(k) retirement savings plan with company match
Employee Assistance Program (EAP) with confidential…