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Job Description :
About Ryder
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
About the Job:
Type: Full time / Temporary (18 Months)
Wage: $61,104.75
Shifts: Monday to Friday, 11pm - 7:30am
Location: Sherwood Park, AB
Why Ryder?
10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025
Summary
Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area
Essential Functions
Payroll/Billing
Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
Maintains location A/P log
Supply/uniform ordering
Maintains all attendance/vacation records for hourly employees
Key Performance Indicators (KPI) reporting to Manager prior to distribution
Additional Responsibilities
RD 2000 Responsibilities
SOX invoice reconciliation preparation for approval at the highest level
Recommends location process initiation and/or improvements needed
Any location specific requirements may be required
Skills and Abilities
Other Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Other Ability to work independently and as member of a team
Other Flexibility to operate and self-driven to excel in a fast-paced environment
Other Capable of multi-tasking, highly organized, with excellent time management skills
Other Detail oriented with excellent follow-up practices
Other Must possess strong verbal and written communication skills internally as well as externally
Other Ability to prioritize, organize and accomplish work
Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred
Qualifications
H.S. diploma/GED required
One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
One (1) year or more Experience in a customer service environment required
Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving,…