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Job Description :
This position is an onsite position in the Cleveland, OH market. You must live in this are in order to be considered for the position.
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in
Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.
Essential Functions
Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
Interact with clients in resolving problems and coordinating implementations.
Cohesively work with internal SME(s) to resolve problems and/or support implementations.
Process and distribute weekly and monthly customer metrics and develop customer performance reports.
Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.
ADDITIONAL REQUIREMENTS:
Accredited internship/cooperative experience a plus for graduates
Strong oral and written communication skills
Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
Proactively monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems
Initiates continuous process improvement activities and monitors results
Execute analysis and data preparation in support of sales activities
Process and distribute weekly customer metrics and develop customer performance reports
Ability to interact with clients in resolving problems and coordinating implementations
Participate in TM Kaizen activities as Subject Matter Expert
Perform other duties as assigned
Skills and Abilities
Strong verbal and written communication skills
Strong planning and organizational skills
Demonstrates analytical and problem solving skills
Excellent interpretation of complex statistical data
Demonstrates customer service skills
Develops and delivers effective presentations
Excellent interpersonal skills
Qualifications
College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required
Bachelor's Degree in Business, Logistics, Transportation, Preferred
2 years or more in industry related experience required, Required
2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required
Travel
No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
Comprehensive training and the ability to continue your professional development
Regional and local Ryder resources to help guide and support as we grow this offering.
The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85…