Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
What is an Instructional Designer at Sabre?
An Instructional Designer creates clear, engaging digital learning experiences that help our global customers confidently and effectively use Sabre’s products and systems.
If you have a background in digital learning design, e-learning creation, multimedia education, or curriculum development, your skills are a perfect fit for this role! You understand how adults learn best and know how to turn that insight into engaging, high-impact learning experiences. (This is a 100% digital design and content creation role—no live classroom teaching required.)
About the Team & Culture
You will join a collaborative, fast-paced global Enablement and Customer Training team with a large hub in Montevideo, Uruguay. While we operate as one unified team sharing the same modern tools and design principles, your primary focus will be empowering our external customers worldwide—occasionally jumping in to support internal sales enablement projects. We value curiosity, collaboration, and fresh ideas—around here, we embrace our team spirit and are always "ready to poke the bear."
Role Purpose
We are seeking an organized, creative, and AI-curious Instructional Designer. You will work closely with subject matter experts to translate product functionality into engaging, self-paced e-learning modules and instructional videos—primarily for our global customer base. As an international company, you will also play a key role in localizing and translating existing training materials into additional languages, including Spanish and Portuguese.
Key Responsibilities
Customer Training Design: Design and develop clear, engaging, self-paced digital learning solutions (and occasional internal sales training assets) that help users get the most out of Sabre’s products in their day-to-day work.
Interactive & Video Creation: Write scripts, build interactive e-learning modules, and edit instructional videos using tools like Articulate and Camtasia.
Multilingual Quality Review: Coordinate the localization of existing English training materials, video captions, and modules into Spanish and Portuguese. You will utilize modern translation tools and AI to do the heavy lifting, focusing your expertise on reviewing, editing, and polishing the final output so it reads naturally and aligns with Sabre's quality standards.
AI-Assisted Workflows: Apply a working knowledge of Generative AI tools to assist in drafting scripts, building assessments, and accelerating the creation and translation of learning materials.
SME Collaboration: Partner with technical subject matter experts and stakeholders to extract what needs to be taught and define clear learning objectives.
LMS & Content Management: Upload, organize, and maintain courses within our Learning Management System (LMS), ensuring content is accessible, consistent, and up to date.
End-to-End Project Ownership: Manage your own instructional design projects from concept to delivery, keeping track of timelines to ensure on-schedule launches.
Continuous Improvement: Create learner assessments and use completion data and feedback to refine and improve courses over time.
Requirements
Experience: 3+ years of experience in instructional design, e-learning development, digital learning creation, or a related field.
Adult Learning Grounding: Deep understanding of how adults learn best, with a proven…