Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Engagement and Solutions Lead - Data & BI is the strategic owner of the data and business intelligence solutions and stakeholder engagement charter, responsible for building and scaling the analytics, reporting, and data infrastructure that powers business decision-making. The role servesa as the senior-most bridge between business leadership and the Data & BI function, translating business priorities, operational challenges, and transformation goals into a coherent data strategy, robust BI architecture, and a high-performing analytics organization.
The role partners closely with Operations, WFM, Finance, HR, Learning, Engagement & Solutions, Direct to Ops, and Learning Technology teams across geographies to drive measurable, data-led business outcomes, and leads a team of data and BI managers, analysts, and engineers
Job title:
Associate Director - Data & BI
Job Description:
Key Responsibilities
1. Data & BI Strategy and Leadership
• Own the end-to-end data and BI solution strategy, aligning it to enterprise and business unit priorities.
• Define the target-state data architecture, reporting ecosystem, and analytics roadmap.
• Build, mentor, and lead a high-performing team of BI managers, data analysts, and data engineers.
• Establish data governance standards, data quality frameworks, and metric definitions as a single source of truth across functions.
• Champion a data-driven culture, embedding analytics and insight generation into business decision-making.
2. Business Partnership & Demand Management
• Serve as the primary senior interface between business stakeholders, including Operations, WFM, Finance, HR, and Learning, and the Data & BI function.
• Understand business priorities, operational challenges, and transformation opportunities, and translate these into data and BI solutions.
• Lead discovery workshops and requirement-gathering sessions with senior business and functional leaders.
• Build trusted relationships with business and functional leaders and act as a data thought partner and advisor.
• Own demand intake, qualification, prioritization, and governance for the Data & BI portfolio.
3. Solutioning, Analytics & BI Solution Delivery
• Lead problem definition, business analysis, and end-to-end BI and analytics solution design.
• Partner with Azure architects and technology teams to translate business needs into scalable Azure solutions.
• Assess Azure-based options considering business value, security, scalability, integration, and cost.
• Identify opportunities for cloud modernization, automation, analytics, and AI.
• Translate business needs into data requirements, reporting and dashboard specifications, and analytics solution objectives.
• Oversee development of dashboards, self-service reporting, predictive and diagnostic analytics, and automated insight delivery using Power BI and other reporting platforms.
• Partner with Engagement & Solutions, Direct to Ops, and Learning Technology teams to embed Data & BI capabilities into fit-for-purpose business solutions.
• Evaluate and drive adoption of AI- and analytics-enabled solutions, automation, and workflow tools to enhance decision speed and accuracy.
• Ensure all Data & BI solutions align with business strategy, governance standards, and expected outcomes.
4. Portfolio & Governance
• Own portfolio planning, prioritization, and roadmap development for Data & BI initiatives.
• Define objectives, scope, success criteria, and expected business outcomes for Data & BI initiatives.
• Monitor initiative progress, data…