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Job Category
Enterprise Technology & Infrastructure
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
What You'll Be Doing & Why It Matters
Customer Zero is Salesforce's program for being its own first and best customer. We run our business on our own products and share the results and lessons with customers, sellers, and the market.
This role sits on the team responsible for translating how Salesforce is transforming into an Agentic Enterprise as Customer Zero. Embedded within Digital Enterprise Technology (DET), we stay close to the practitioners driving transformation on the ground and connected across the business to capture the enterprise-wide story. From this position, we turn our own experience into trusted proof, sharpened strategy, and a clear enterprise narrative. Working directly with practitioners across the company, you will:
We are seeking an expert in visual storytelling and design to lead the production engine behind DET's Customer 0 program. You will produce polished, high-impact decks, graphics, and presentations for practitioners, sellers, executives, and events, including keynotes. As DET's visual voice of our Agentic Enterprise story, you will turn complex transformation work into simple, compelling, executive-ready visuals. You will work at the intersection of design craft, content strategy, executive engagement, and communication.
Core Responsibilities & Scope
Be the primary hands-on producer of Customer 0 decks, one-pagers, infographics, and graphics for sellers, leaders, and marquee events, including keynote-quality presentations for Dreamforce and executive briefings.
Translate dense technical concepts into simple diagrams, visual metaphors, and flowcharts, and into playbooks and case studies.
Uphold visual consistency, brand standards, and a high quality bar, and maintain a library of reusable templates and assets.
Turn around high-quality assets quickly for fast-moving seller and leadership requests.
Partner with marketing on modular, customer-facing content frameworks for executives, functional leaders, customers, and prospects.
Forecast and address content needs for DET leadership.
Lead program management and visual/content development for Dreamforce, industry conferences, customer advisory boards, and executive briefings.
Develop speaker presentations, demo scripts, and collateral for customer-facing events and sales enablement.
Work with Product Marketing and Field Marketing to keep messaging and visuals consistent across external touchpoints.
Provide program management support for Customer Zero initiatives.
Report program metrics, value delivered, and progress through dashboards and visual reports.
Minimum Requirements
5+ years in presentation design, visual storytelling, or graphic design, with a strong portfolio showing complex concepts made visually compelling.
Expert hands-on proficiency in Google Slides, PowerPoint, Keynote, and design tools such as Figma or Illustrator.
Experience building keynote-level presentations for large events or executive audiences.
Sharp eye for consistency, layout, typography, and brand standards.
Strong written and verbal communication, adapting messaging to different audiences.
Experience creating executive-level content and leading…