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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce’s Java-like language), JavaScript, and other development languages and tools.
The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution.
YOUR IMPACT: Responsibilities
Programming solutions in Salesforce’s Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems
Developing, optimizing and deploying Salesforce applications
Demonstrating key Salesforce capabilities and features
Learn and use Salesforce’s Services team best practices
Help clients consistently meet/exceed goals and metrics
Contribute to customer success through front and back-end solution development and release management
Deliver high customer satisfaction (CSAT)
Continued professional growth and development
Travel to client site (average of 50%), but may be higher or lower based on the client engagement
Champion an AI-first development workflow by utilizing advanced AI developer assistants (e.g., Cursor, Claude, GitHub Copilot) to accelerate custom Apex, LWC, and integration delivery while maintaining platform governor limit compliance
Practical fluency using AI coding assistants and modern development ecosystems to maximize daily development velocity, document custom code, and maintain strict platform security standards
MINIMUM QUALIFICATIONS
BA/BS degree or foreign equivalent
6+ years of relevant experience
Strong problem solving skills
Experience using technical skills to solve real-world business problems
Strong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python)
Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)
Salesforce certifications and Platform development experience are a plus
Customer engagement/facilitation skills
Strong…