Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
About the role
As a Team Leader for our Homelessness Support Service, this is your opportunity to lead a high-performing team, delivering client-centred support to people experiencing homelessness or at risk of homelessness. You'll drive service excellence, foster strong community partnerships, and ensure clients receive integrated, responsive support that empowers them to achieve sustainable housing and wellbeing outcomes.
Reporting to the Program Manager , this is a permanent full-time position, based on-site across Seymour and Shepparton , VIC .
How you will make an impact
Lead, coach and support a team of Homelessness Case Managers to deliver high-quality, client-centred services that achieve positive outcomes for people experiencing homelessness
Oversee service delivery, performance targets and compliance requirements, ensuring organisational standards and funding obligations are consistently met
Build and maintain strong relationships with local stakeholders, community networks and internal services to facilitate integrated and coordinated support responses
Drive a culture of continuous improvement through effective reporting, practice development, quality assurance and service evaluation
Monitor operational performance, team wellbeing, risk management and resource allocation to ensure safe, effective and efficient service delivery
What you will bring
Tertiary qualification in social work, welfare, community development or related field (minimum Diploma) OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
Demonstrated experience leading, supervising and developing staff within a homelessness, housing or community services environment
Demonstrated knowledge of the homelessness and housing sector, including relevant legislation, case management frameworks, and the complex needs of people experiencing disadvantage
Proven ability to build and maintain effective relationships with a broad range of stakeholders, including community organisations, government departments and support services
Strong communication, organisational and problem-solving skills, with experience in service reporting, continuous improvement, risk management and achieving operational outcomes
A current Victorian Employee Working with Children Check
A current Victorian Driver’s Licence
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on…