New Oxford Facility - Job Description
Job Title: Food Safety & Quality Assurance Technician (aka Quality Assurance Technician)Department: Quality Assurance 025Reports To: Quality Assurance Manager / Quality Assurance Supervisor Employment Type: Full-Time
Date: February 10, 2026
Author: Laurence R. Etchison, SPHR, Human Resources Business Partner - Manager
Position Summary
The Food Safety & Quality Assurance (FSQA) Technician (aka Quality Assurance Technician) supports the implementation, monitoring, and verification of the facility’s SQF certified food safety and quality management system. This role is responsible for conducting inspections, monitoring controls, reviewing records, and supporting compliance with regulatory, customer, and internal food safety requirements. The FSQA Technician works in coordination with operations while complying with OSHA safety requirements. Essential functions must be performed with or without reasonable accommodation.
Essential Functions
The following duties are essential functions of the position. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform these functions:
Food Safety & Quality Monitoring (SQF – Verification & Validation)
Conduct routine food safety and quality inspections of production, preparation, sanitation, and material handling areas
Monitor compliance with GMPs, hygiene, allergen controls, and sanitation programs
Verify monitoring of Critical Control Points (CCPs) and Preventive Controls
Perform in-process and finished product checks per quality plans
Identify non-conformances and initiate corrective actions
Documentation & Record Review (SQF – Records & Documentation)
Review production, CCP, sanitation, allergen, and traceability records for accuracy and completeness
Ensure documentation is completed in real time and meets record retention requirements
Maintain controlled QA forms and logs as required
Sampling, Testing & Verification Activities
Collect product, environmental, and water samples according to approved sampling plans
Perform or coordinate basic quality tests (e.g., weight checks, pH, temperature, visual inspection)
Support environmental monitoring programs (EMP) and sanitation verification activities
Properly label, store, and submit samples for laboratory testing
Regulatory & Program Compliance (SQF Alignment)
Support compliance with FSMA Preventive Controls and regulatory requirements
Assist with implementation of food safety plans, validations, and verifications
Support traceability exercises, mock recalls, and complaint investigations
Participate in internal audits and third-party certification audits
Training, Awareness & Communication
Reinforce food safety, GMP, and hygiene requirements on the production floor
Provide real-time feedback and coaching to operations personnel
Escalate food safety risks or deviations to QA leadership immediately
Safety & Compliance (OSHA Awareness)
Follow all OSHA and site safety requirements while performing QA activities
Use required PPE when entering production or sanitation areas
Observe and report unsafe conditions to appropriate personnel
Attendance & Reliability
Maintain regular and predictable attendance
Work assigned schedules, including weekends or off-shifts as needed to support production
Marginal (Non-Essential) Functions
Assist with data trending, reporting, or continuous improvement initiatives
Support new product launches or process changes
Perform other QA-related duties as assigned
Required Qualifications
Ability to understand and apply food safety and quality requirements
Ability to accurately complete inspections, documentation, and reports
Ability to communicate findings clearly and professionally
Preferred Qualifications
High school diploma or GED (associate or bachelor’s degree in food science or related field preferred)
Prior experience in food safety, quality assurance, or food manufacturing
Familiarity with SQF certification programs
Basic knowledge…