About Sanofi
At Sanofi, we're chasing the miracles of science to improve people's lives. We're an AI-driven biopharma company, leveraging cutting-edge technology and data to dramatically reduce the time from molecule discovery to delivering life-changing medicines to patients. Our ambition is bold: harness artificial intelligence, advanced analytics, and modern data platforms to revolutionize how we discover, develop, manufacture, and deliver healthcare solutions globally.
Our Team: Process Enablement Platforms
The Process Enablement Platforms team within Digital Tech is at the heart of Sanofi's digital transformation. We design, build, and operate the foundational technology platforms that enable seamless business processes across our 70+ manufacturing sites, clinical facilities, laboratories, and corporate locations in over 50 countries. Our mission is to unlock value through intelligent automation, data-driven insights, and world-class platform engineering.
We're responsible for core platforms and products that sustain Digital Technologies and part of Business Processes, covering ServiceNow, Configuration Management Database (CMDB), IT Operations Management (ITOM), Asset and Hardware Management, and the data infrastructure that powers AI-assisted IT Service Management. We don't just maintain platform, we architect the future of how Sanofi manages its technology landscape, ensuring every asset, configuration item, and service relationship is discoverable, traceable, and optimized for automation and AI consumption.
Role Overview
As Product Owner Platforms Configurations and Data Management, you will be a technical leader and hands-on architect responsible for evolving Sanofi's CMDB, Discovery, and configuration data ecosystem into an AI-ready, data-centric foundation. This is not a traditional ServiceNow administration role, this is a strategic technical leadership position that bridges platform engineering, data management, AI integration, and DevOps.
You will lead a team of developers, drive technical excellence, and champion the transformation from configuration management to intelligent data operations. You'll work at the intersection of ServiceNow, Snowflake, Generative AI, and modern data platforms, building integrations via APIs and Model Context Protocol (MCP), harmonizing data across systems, and implementing automation that challenges the status quo.
This role demands a proactive problem-solver who can code, architect, mentor, and lead, someone equally comfortable designing and implementing data models, writing scripts, configuring ServiceNow Discovery and Service Mappings, and collaborating with AI engineers to build next-generation capabilities.
Main Responsibilities
Technical Leadership & Development
Lead the design, development, and optimization of ServiceNow CMDB, Discovery, Service Mapping, and ITOM capabilities
Architect and implement data integrations between ServiceNow, Snowflake, and enterprise data platforms using REST/GraphQL APIs, MCP (Model Context Protocol), and application-to-application (A2A) patterns
Develop automation scripts and workflows using JavaScript, Python, or other scripting languages to enhance platform capabilities and data quality
Design and maintain data structures, schemas, and harmonization logic to ensure consistency across configuration, asset, and infrastructure data
Leverage Generative AI tools (e.g., Claude, GPT models) and AI algorithms to automate discovery, classification, relationship mapping, and anomaly detection
Implement DevOps practices for platform development, including CI/CD pipelines, version control, and automated deployment across development, test, and production environments
CMDB & Data Management Excellence
Own the strategy and execution of CMDB maturity, ensuring alignment with Common Service Data Model (CSDM) standards
Drive automated discovery and service mapping across hybrid cloud, on-premises, and SaaS environments
Establish data quality frameworks,…