Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Saronic is a fast-growing defense technology startup focused on developing secure, mission-critical systems for our customers. Our operations depend on seamless communication and collaboration—both in person and across secure digital platforms. We’re looking for a skilled Audio/Visual (A/V) Technician who thrives in dynamic environments and is eager to support a fast-paced, high-impact mission.
The A/V Technician will play a vital role in maintaining and supporting our organization’s conference room and event technology. This role will provide hands-on assistance for meetings, executive events, and live productions across our campus. The ideal candidate is a proactive problem-solver with experience in A/V operations and a strong commitment to delivering exceptional user experiences.
Key Responsibilities:
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- Provide immediate, on-site assistance for A/V issues in conference rooms, huddle spaces, and large event areas.
- Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room (MTR) systems.
- Configure and maintain Q-SYS audio DSP and control systems for conferencing and room automation.
- Operate, configure, and maintain video wall and digital signage systems across offices, production floors, and lab environments.
- Manage and organize A/V inventory and logistics across multiple facilities.
- Set up, operate, and dismantle A/V equipment for meetings, events, and live productions — including secure and executive sessions.
- Perform proactive system health checks, diagnostics, and preventive maintenance to ensure consistent performance.
- Troubleshoot complex A/V, network, and integration issues spanning hardware, software, and connectivity layers.
- Provide end-user support, training, and installation assistance for A/V and collaboration systems.
- Manage support requests and incidents through ServiceNow, ensuring timely updates and resolution tracking.
- Collaborate with IT, Facilities, and Security teams to ensure A/V systems are integrated, secure, and compliant.
- Produce and support podcasts, live streams, and internal broadcast events as needed.
- Participate in an on-call rotation for after-hours and weekend event or system support.
- Travel to remote offices, event sites, or production facilities (up to 25%).
Required Qualifications:
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- Minimum 3 years of experience in the Audio Visual field; IT experience is a plus.
- Hands-on experience with Logitech, Huddly, and Microsoft Teams Room (MTR) systems.
- Experience with Q-SYS audio DSP configuration, control, and troubleshooting.
- Familiarity with video wall and digital signage technologies and content management systems.
- Strong technical troubleshooting and problem-solving skills.
- Excellent communication, organization, and customer service abilities.
- Ability to remain calm and professional in high-pressure situations involving executives or government officials.
- Comfortable lifting and transporting A/V equipment (up to 50 lbs).
- Eligibility to obtain and maintain an active Secret security clearance.
Preferred Qualifications:
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- Experience supporting A/V systems in production or manufacturing environments, including factory floors, engineering labs, or test facilities.
- Familiarity with BrightSign or similar digital signage management tools.
- Working knowledge of networking fundamentals, PoE, and VLAN configuration for A/V systems.
- Background in podcasting, livestreaming, or video production.
- Experience supporting A/V systems in secure or classified communications environments.
- Proficiency with ServiceNow or…