Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Job Title: Eligibility Specialist 2
Employment Type: Full-Time, non-exempt
Pay Range: $20.00-$21.00 per hour
Work Schedule: Monday – Friday, 10:00am-6:30pm
The position requires participation in a rotating weekend coverage schedule , shared among three team members, with weekend responsibilities occurring approximately one out of every three weekends. (Schedule flexibility required to meet business needs)
Primary Work Location(s): Jefferson Stratford Hospital
18 Laurel Rd East
Stratford NJ 08084
Why You’ll Love This Role:
The Eligibility Specialist I is a critical advocate for patients, helping uninsured and underinsured individuals access financial assistance for medical care. This role involves conducting detailed assessments, guiding patients through application processes for government and charity-funded programs and ensuring compliance with healthcare regulations. Successful candidates are empathetic, detail-oriented, and skilled at navigating healthcare systems to support patients in receiving the care they need.
If you’re motivated by meaningful, people‑centered work – and you want a role where your efforts make a clear and immediate difference – this position offers the opportunity to build relationships, grow your skills, and positively impact patient lives every day.
What you’ll do:
Meet with patients in-person, including bedside visits, to assess financial assistance eligibility and provide compassionate guidance on available programs.
Facilitate the application process for programs such as Medicaid, Medicare, Disability, and hospital Charity Care, ensuring timely submission of accurate documentation.
Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues.
Manage multiple patient cases, prioritizing tasks to meet deadlines and ensure effective follow-up on pending applications.
Clearly communicate financial obligations, funding options, and program details to patients in an empathetic and professional manner.
Maintain accurate and confidential records in compliance with HIPAA and organizational policies.
Consistently achieve productivity and quality metrics, contributing to the organization's financial counseling objectives.
Efficiently use multiple systems and databases to gather, track, and report on patient data.
Assist with vacancy coverage, as needed.
Complete special projects, as assigned.
What we’re looking for:
High school diploma or GED
Proficiency in English and Spanish
At least 2 years of experience in a customer-facing role, preferably in healthcare or financial counseling.
Must be able to obtain license to become a Public Notary, within 3 months of hire date.
Must be comfortable completing in-home patient visits within assigned market area.
Demonstrated ability to work independently.
Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail.
Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically.
Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients.
Demonstrate genuine care for patients’ needs and concerns, building trust and rapport.
Work effectively with colleagues, hospital staff, and external agencies to achieve…